Ease-of-use is one of the watchwords our developers keep in mind with every release of the SuperSalon point-of-sale. One of the best ways to facilitate this is by giving users plenty of quick visual references that can be used to determine important information, without requiring them to hunt for it. A good example of this is in the color codes we use with the sales tickets on the Wait/Serve screen of the Sales menu.
Shown below is an example of a busy afternoon at a salon, with four clients on the Wait/Serve screen. Staff members at this location can easily determine who is a call ahead appointment, who needs a service redone, and who is a brand-new customer simply by glancing at the display.
On the lower left of the Wait/Serve screen is the Wait Time Indicator which displays this color coding, in addition to several other important workday statistics. The image below shows this indicator magnified, with emphasis on the legend used for determining the color of the stripes on the tickets.
Editing the information in tickets while they are either in Waiting or Servicing can potentially change the color of the ticket stripes, depending on the edit that was made. For example, if it’s found that a client is in fact a repeat customer, and the ticket is edited as such, it will change from an orange to a green stripe. Likewise, the various reports that depend on customer demographics will change accordingly as well.
Having quick visual cues are indispensable for salon staff perform their duties as accurately and efficiently as possible when working with a computerized point-of-sale. During high traffic times, mistakes can potentially occur when information isn’t presented clearly enough when it comes to client needs. This is why SuperSalon displays the basic needs of clients right on their sale ticket, with bright colors to help reduce these mistakes.
If you have questions on this or any other feature of SuperSalon, please let us know by either phone or email during business hours, and we will be happy to assist you!