Changing Appointments into Tickets

Giving business owners the ability to customize their user experience of SuperSalon down to the finest detail has been an important part of its ongoing development. As of SuperSalon 5.6, locations that utilize the Appointment Book have the ability to convert their established appointments into workable tickets. This article will go over the procedure involved in changing a Appointment into a ticket, and show just how easy it is.

A Simple 8 Step Process

Step 1: When an appointment arrives at the location, click or tap on their entry in the Appointment Book.


Step 2: Click or tap on the “Waiting” button to change the Appointment to the Waiting status.


Step 3: The Appointment Book will then show the ticket as Waiting, as will the Wait/Serve screen if the user were to switch interfaces, as shown below.


Step 4: When the client is ready to be serviced, click or tap on the entry in the Appointment Book.


Step 5: Click or tap on the “Servicing” button to move the ticket to that status, it will also appear as orange in the Appointment Book as a reference.


Step 6: After the customer has been serviced, and is ready for final settlement, click or tap on their entry in the Appointment Book.



Step 7: Click or tap on the “Checkout” button to begin the final payment process by switching the interface from the Appointment Book to the Checkout screen.


Step 8: Using the Checkout and subsequent Payment screens, finalize the payment as normal.

With that, SuperSalon once again proves itself to be one of the most flexible and customizable point-of-sale systems in the beauty industry. For more information on this, or any other feature of SuperSalon, feel free to ask us any time via phone or email.