This webinar, presented by Jena Schoniger, goes over all of the great features that are included in SuperSalon's most popular enhancement module, SalonCheckin.

With salons re-opening all over the country, and the ongoing concern with the spread of COVID-19, salon businesses will need to organize and regiment their businesses accordingly. An excellent tool to help with this is SuperSalon's Appointment Book. It allows salons to better protect both clients and staff by organizing access to their locations based on [...]

The SuperSalon SMS enhancement module has grown in both popularity and function over the last couple of years. Shown below is a video webinar hosted by Zach Lamme that goes over some of the best practices and procedures to get the most out of this great feature.

The Government of Canada is responding to the economic impact of the COVID-19 pandemic by offering several avenues of relief for small businesses. These are currently taking the form of wage subsidies, tax benefits, and other programs to help offset operating costs during this time of mass quarantine. Click here for a presentation by Silvia Jacinto [...]

Shuffling display and back bar items between statuses is made very easy with the SuperSalon salon management system. Using the Inventory Manager, salon staff can perform this task quickly and efficiently with only a hand scanner. The step-by-step instructions presented in this blog post are intended to be used by staff members who have access to [...]

Since its most earliest versions, SuperSalon has offered its users the flexibility to be able to edit just about any aspect of their business or workflow. This flexibility also applies to making changes in payments and in gratuity amounts in cases where senior staff members find them necessary. This article will illustrate the process involved in [...]

Quick sales are the ticket method in SuperSalon that does not require the use of the customer database. However, despite this, it is still possible to perform a redo of services with this method, and this article will go into step-by-step detail on how that process is performed with the most current version of the SuperSalon [...]

With only three days of 2018 having passed, ProPoint Solutions is already implementing company-wide improvements to both enhance the customer experience, and solidify our place as an industry leader. One such improvement is the recent upgrade to the SuperSalon Knowledge Base that brings with it a cosmetic enhancement along with new features, topics, and user functionality. [...]

Customer points can best be described as a method of promotion or discount that rewards customer loyalty by tallying points each time a service is performed or a specific product is purchased. When these accumulated points reach a certain amount, a free or discounted product or service given to the customer. Using this feature is easy. [...]

Restricting access to certain areas of SuperSalon's point of sale is an important security measure that ensures the integrity of your system. Security issues, both internal and external, can be prevented with just a few configurations in SuperSalon's Permissions settings. Here, we will show you the process for creating a new Permission Group and how you [...]

Since its release earlier this year, the ProPoint Solutions Knowledge Base has become an indispensable tool for augmenting our training and on-boarding efforts. New topics have been added, many of which were suggested by our clients. Further, it is our intention to keep this resource as accurate, current, and useful as it can be going forward. In that [...]

One of the most compelling and effective methods of advertising to take shape in the last few years has been the platform of digital signage. Wherever we go nowadays whether it’s the local gas station, restaurant, or theme park, we see more businesses taking advantage of this medium, and reaping the rewards. Seeing this trend, ProPoint [...]

The key to any business's success is its ability to keep customers coming back by providing a high level of customer satisfaction. SuperSalon's customer management features are second to none in the salon and spa industries. This article will show you the many ways the customer profile can help you manage and use customer information for [...]

For locations where hiring is done at an upper managerial level, or in cases when the salon PC is not available after hours, new hires can be entered into the system via iOffice. Creating and configuring new Employee Profiles is an easy task in both platforms, and this article will give step by step instructions on [...]

In order to better organize an company's personnel in the system, SuperSalon has several methods of title creation available for its users. Just as users are able to establish Positions, Service Categories, Product Brands and more, there is also the built-in ability for users to create active departments based on production or non-production roles. This article [...]

Higher topline revenue growth is at the top of nearly every Salon owner’s priority list, and as part of our ongoing efforts at ProPoint to enable more rapid growth for SuperSalon users, we are pleased to announce a new partnership with Google that will do exactly that by driving higher levels of new traffic through our [...]

Every service-based business that wants to be successful should strive to have as close a relationship to their clients as possible. People tend to go where they feel the most welcome, and amassing a crowd of regular clients is done by cultivating relationships with them. As much as many of us hate to admit it, we [...]

Client feedback has always been our first source material when improving upon SuperSalon and its extended features. One area of opportunity we have had has been in the way that we’ve presented learning and support materials. Although our documentation library is quite extensive and full of several PDFs of important information, it has required access to [...]

An Overview of the Feature Since the very earliest phases of its development, our team has envisioned SuperSalon as more than just a cash register program. Over the years, we have integrated features that have set the standard for salon management software everywhere. One such feature that set us apart is SuperSalon’s SMS text messaging feature [...]

Ease-of-use is one of the watchwords our developers keep in mind with every release of the SuperSalon point-of-sale. One of the best ways to facilitate this is by giving users plenty of quick visual references that can be used to determine important information, without requiring them to hunt for it. A good example of this is in [...]