The Schedule Forecasting Report for Fine Tuned Staffing

2018-09-12T18:35:58+00:00

Located under the Sales > Schedule Forecasting section of the Reports tab of both iOffice and SuperSalon is a tool that can assist business owners in more effective staffing. Matching the correct number of employees on hand to the correct amount of customer flow makes payroll costs more efficient, and this blog post will show how [...]

Crafting a New Pay Period in SuperSalon

2018-08-09T11:38:09+00:00

At times, the payroll process for a business requires flexibility in how staff are scheduled and how they are subsequently paid. SuperSalon allows you to configure multiple pay periods, for multiple employees. This allows several forms of payroll to be tabulated at the same time. This article will show you the step-by-step process for creating a [...]

Managing Price Groups in SuperSalon

2018-07-04T22:17:54+00:00

With so many different business models in the salon industry, it is a constant challenge to ensure that our offerings can accommodate them all. The flexibility of our software allows business owners to configure their salon Services to carry different prices depending on the staff member who is performing them. This is the Price Groups feature [...]

Configuring a Pole Display in SuperSalon

2018-06-27T12:54:53+00:00

SuperSalon comes with built-in support for several peripherals and and devices, right out-of-the-box. Users can take advantage of the most modern retail sales devices available such as the newest receipt printers, bar scanners, and more. This article will give a high level overview of pole display support, and introduce the reader to the settings and customization [...]

Updating Sales Tax Quickly and Easily

2018-06-14T11:56:10+00:00

Changes to state and local tax policies can often be fast and unexpected. Keeping up with these rates and changes to percentages, and then applying them to individual locations has the potential to be a very bothersome chore. Luckily, business owners who use SuperSalon and iOffice have a utility at their disposal to quickly update all [...]

Managing Products in the Edit Multiple Screen

2018-05-23T14:20:45+00:00

Users of SuperSalon have several options available to them when it comes to managing their retail products. In addition to the Inventory Manager, the Products submenu located in the Manager menu also has the Edit Multiple screen. This interface enables users to perform almost all tasks available in the Inventory Manager, as well as establish important [...]

Managing the SalonCheckin Feature from iOffice

2018-05-03T11:25:43+00:00

The SalonCheckin extended feature for SuperSalon is one of the most popular extras that ProPoint Solutions offers to our users. With it, salon clients are able to book their services online and even request the specific staff member they would like to have during their visit. This is accomplished by either a customized webpage, or a [...]

POS-X Receipt Printer Troubleshooting

2018-03-15T15:53:01+00:00

Having equipment act up during a busy workday is never an enjoyable experience. This is particularly true in the case of your salon's receipt printer. Since they are an integral part of the sales and check-out process, it's important to keep receipt printers working, as expected, throughout the workday. Fortunately, our partnership with POS-X has made [...]

Working with Product Brands in SuperSalon

2018-01-18T12:06:21+00:00

Product Brands are the companies are licensed to create and distribute products under their own name, such as Paul Mitchell™ or Redken™. SuperSalon can be configured to recognize these brands via the interface located in the Products submenu of the Manager menu. Breakdown of the Brands Menu Submenu Located in Manager > Products > Brands, this [...]

Setting up iOffice Auto Reports

2018-01-11T22:33:09+00:00

One of the most popular features in iOffice is the ability to configure reports to be automatically sent to key staff members so they are always up-to-date on important sales, logistical, and performance related information. These Auto Reports can be a vital tool for upper and middle management to monitor their locations’ progress, and this article [...]

Better Staff Communications with iOffice’s Mass Messaging Utility

2017-11-02T11:40:37+00:00

Keeping staff informed of important news and announcements can oftentimes be a difficult prospect. To address this challenge, SuperSalon and iOffice include a little known feature than can eliminate the headache, and reduce the time needed for staff communications significantly. The Mass Messaging Utility allows owners and franchisees who are responsible for multiple employees to send [...]

Creating Coupon Discounts in SuperSalon

2017-09-28T12:17:11+00:00

One of the best ways to ensure repeat business from your clientele is by always maintaining an array of discounts that can be used for your offerings. Since SuperSalon point-of-sale, one of the world’s leading salon management systems, was designed to enable business owners to create as many discounts as they would like, you see any [...]

Setting Automatic Breaks with SuperSalon

2017-09-07T12:54:21+00:00

A busy location, with several employees on the schedule at once, can have challenges in keeping staffing at an optimum. And, having to determine break times during a rush can add to the stress. Since the 5.6.5 version, SuperSalon has featured a built-in function that allows managers and senior staff members to pre-configure breaks before things [...]

Tips for Internet and Credit Card Outages

2017-08-22T12:25:06+00:00

Though you may not experience them often, outages in required business services can result in lost revenue and delays in customer service. When an internet service provider has an interruption of service, credit card processing can often grind to a crawl (with telephone authorizations) or stop completely. SuperSalon also loses the ability to upload data to [...]

SuperSalon Customer Preference Settings

2017-08-03T11:19:53+00:00

Being able to collect and store all of the information possible about your clients is critical to the success of your business. We at ProPoint Solutions have recognized this value for robust data collection, as well as detailed customer profiles, and have incorporated these features into the PoS since the first release of our software. The [...]

A Look at iOffice’s Custom Report Builder

2016-08-04T08:29:22+00:00

Rogers Software Development continually works to provide you the tools you need to run your business as efficiently as possible. The Custom Report Builder in iOffice is one of the most powerful tools for gauging the performance of single and multiple location salon businesses. Plus, it can be configured to suits your business's unique needs. Located [...]

A Closer Look at iOffice’s Monthly Financial Report

2016-06-30T10:11:35+00:00

The most commonly used iOffice reports are those that give the clearest image of the bottom line and Rogers has designed the Monthly Financial Report to do just that. This report can be found under the Sales heading in both the reports menu of SuperSalon's point of sale and the iOffice back office.  Because of its [...]

SuperSalon 5.8 Report Terminology: Gross vs Net

2016-05-26T09:16:55+00:00

Users of SuperSalon and iOffice enjoy one of the most comprehensive suites of reporting tools available for the beauty and personal services industry. Every aspect of your business can be tracked and reported on within the SuperSalon point of sale and iOffice. However, understanding terminology is an important in order to get the most out of [...]

Changes to Microsoft Windows Support

2016-01-12T13:37:09+00:00

On January 12, 2016, Microsoft ends its support for Windows 8.0, along with Internet Explorer 8, 9 and 10. For Windows users who have already updated to Windows 8.1, Microsoft’s mainstream support will continue until January 10, 2023. End of support means that Microsoft will no longer publish security patches or provide technical support for products [...]

SuperSalon’s Integrated Partners for Processing and Marketing

2015-10-01T09:22:34+00:00

Having the ability to market your organization effectively and being able to process card payments securely are two important aspects of salon business that owners take seriously. We, at Rogers Software Development, recognize the importance of these abilities and have …

eLearning Series Volume 2: Product and Retail Management

2016-05-24T07:55:08+00:00

elearning-padWe’re pleased to present the second installment of the 2015 eLearning Series for SuperSalon salon management software. Volume 2: Product and Retail Management is here to show you the steps to getting the most out of SuperSalon’s product management …

April’s SuperSalon Tip – Resolving Upload Issues

2015-04-13T08:12:27+00:00

SuperSalon's upload feature is the method in which all the information is transferred from the POS to our iOffice cloud servers. Most salons utilize the updated version of this function which takes place in the background, and usually performs its task in preset increments throughout the course of the day. If users of iOffice find that [...]

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