About John Torinus

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So far John Torinus has created 99 blog entries.

Establishing Departments in SuperSalon


In order to better organize an company's personnel in the system, SuperSalon has several methods of title creation available for its users. Just as users are able to establish Positions, Service Categories, Product Brands and more, there is also the built-in ability for users to create active departments based on production or non-production roles. This article [...]

What Makes SuperSalon Even Better? The Power of Google!


Higher topline revenue growth is at the top of nearly every Salon owner’s priority list, and as part of our ongoing efforts at ProPoint to enable more rapid growth for SuperSalon users, we are pleased to announce a new partnership with Google that will do exactly that by driving higher levels of new traffic through our [...]

Configuring Client Birthday Greetings


Every service-based business that wants to be successful should strive to have as close a relationship to their clients as possible. People tend to go where they feel the most welcome, and amassing a crowd of regular clients is done by cultivating relationships with them. As much as many of us hate to admit it, we [...]

Working with Product Vendors


As far as SuperSalon terminology goes, “Vendors” are defined as the fulfillment sources of products and/or supplies for the salon. In addition to retail products, Vendors can also provide tools and infrastructure materials. This article will break down the Vendors submenu as well as go over the process involved in entering a new vendor into the [...]

SuperSalon for Online Presence


Businesses that want to stay competitive in the 21st century marketplace need to have a strong Internet presence. However, with that, comes significant advantages such as the ability to advertise at a fraction of the cost seen by the previous generation. While print and traditional broadcast media style advertising certainly does still exist, and still has [...]

Knowledge Base and Help Preview


Client feedback has always been our first source material when improving upon SuperSalon and its extended features. One area of opportunity we have had has been in the way that we’ve presented learning and support materials. Although our documentation library is quite extensive and full of several PDFs of important information, it has required access to [...]

SuperSalon SMS Features


An Overview of the Feature Since the very earliest phases of its development, our team has envisioned SuperSalon as more than just a cash register program. Over the years, we have integrated features that have set the standard for salon management software everywhere. One such feature that set us apart is SuperSalon’s SMS text messaging feature [...]

SuperSalon Ticket Color Codes


Ease-of-use is one of the watchwords our developers keep in mind with every release of the SuperSalon point-of-sale. One of the best ways to facilitate this is by giving users plenty of quick visual references that can be used to determine important information, without requiring them to hunt for it. A good example of this is in [...]

The SuperSalon Inventory Manager: At a Glance


One of the most powerful and intuitive tools in the SuperSalon point of sale is the Inventory Manager. Over the years, this feature has been honed and improved with input from our valued customers. With it, your staff can perform inventory functions from complex transfers to simple product counts. This article will show you each section [...]

John Torinus Joins ProPoint as VP Sales and Marketing


We are pleased to announce the addition of John Torinus to the ProPoint Solutions family. John joins ProPoint Solutions as our Vice President of Sales and Marketing. John brings a rich set of experiences, leading commercial teams and organizations in the technology and software industries. His experiences include founding and ultimately selling his own business in [...]

Anne Knapp joins ProPoint Solutions as Vice President, Product Development


We are pleased to announce the addition of Anne Knapp to the ProPoint Solutions team. Anne joins ProPoint Solutions as our Vice President of Product Development. In this role, Anne will lead the development process from Product Management through commercial release. Anne has over 15 years in a leadership position with SPS Commerce. SPS Commerce is [...]

ProPoint Solutions Acquires Portfolio of GuestVision Salon Customers


Minneapolis, MN, September 27, 2016– ProPoint Solutions, LLC, the developers of SuperSalon salon management and point of sale software (www.supersalon.com), have recently acquired GuestVision Software’s portfolio of Fantastic Sams, Big League Barbers, and KnockOuts customers. This development will welcome franchisees to the ProPoint Solutions family beginning in the first quarter of 2017. Raj Mahajan of [...]

A Look at iOffice’s Custom Report Builder


Rogers Software Development continually works to provide you the tools you need to run your business as efficiently as possible. The Custom Report Builder in iOffice is one of the most powerful tools for gauging the performance of single and multiple location salon businesses. Plus, it can be configured to suits your business's unique needs. Located [...]

A Closer Look at iOffice’s Monthly Financial Report


The most commonly used iOffice reports are those that give the clearest image of the bottom line and Rogers has designed the Monthly Financial Report to do just that. This report can be found under the Sales heading in both the reports menu of SuperSalon's point of sale and the iOffice back office.  Because of its [...]

SuperSalon 5.8 Report Terminology: Gross vs Net


Users of SuperSalon and iOffice enjoy one of the most comprehensive suites of reporting tools available for the beauty and personal services industry. Every aspect of your business can be tracked and reported on within the SuperSalon point of sale and iOffice. However, understanding terminology is an important in order to get the most out of [...]

SuperSalon Spring 2016 Newsletter


Thank you for your continued support of Rogers Software Development and SuperSalon salon management software. Our first Newsletter of 2016 has some exciting developments as well as helpful reminders for our valued customers and partners. At the beginning of March, Rogers Software Development took the show on the road and exhibited at the International Beauty Show [...]

Day One – IBSNY


Our first day at the International Beauty Show in New York (IBSNY) was amazing. We had the opportunity to meet a great number of salon owners, stylists and managers and had a great time making new friends in the salon …

Resolving Closeouts in SuperSalon 5.8


SuperSalon's versatility has made it the industry leader in salon point of sale software. And, there is almost no workplace scenario that hasn't been anticipated in its development. Understanding that end-of-day closeouts can sometimes  

Changes to Microsoft Windows Support


On January 12, 2016, Microsoft ends its support for Windows 8.0, along with Internet Explorer 8, 9 and 10. For Windows users who have already updated to Windows 8.1, Microsoft’s mainstream support will continue until January 10, 2023. End of support means that Microsoft will no longer publish security patches or provide technical support for products [...]

Stuart Lewtan – Board Member


Stuart Lewtan is the founder & CEO of Zintro, Inc. (www.zintro.com). Zintro is a next-generation talent acquisition platform that helps companies source highly specialized job candidates, consultants and experts. Zintro’s 100,000 experts span over 10,000 highly specialized areas of expertise across all industry sectors, geographies and job functions. Prior to founding Zintro, Mr. Lewtan was Founder, [...]

Scott Alderman – Board Member


Scott is a Managing Director of Trilogy Search Partners, a fund dedicated to search fund investments with offices in Bellevue, WA and Marin County, CA. Prior to TSP, he was on the investing team of Trilogy Equity Partners, where he is still a Partner. Previously, Scott spent 11 years at Western Wireless Corporation in various roles, including [...]

Editing an Employee Time Card in SuperSalon


SuperSalon’s vast array of features and user-friendly interface make daily tasks quick and easy. However, human error can, at times, create unexpected issues that require your manager’s attention. An example of this is when employees forget to punch in or …

Exciting New Directions for Rogers Software Development


We are pleased to announce that Rogers Software Development (“RSD”), makers of SuperSalon salon management software, has been acquired by ProPoint Solutions, LLC. This new development will ensure our continued growth and opportunities for RSD and its customers.

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Raj Mahajan – CEO


Raj Mahajan is the current CEO and President of ProPoint Solutions, LLC (dba Rogers Software Development). Raj was previously the founder and Managing Partner of Basswood Capital, the acquiring company of Rogers Software Development. Prior to founding Basswood Capital, Raj's experience spans across numerous industries from both an operation and advisory capacity. Raj has spent the [...]

SuperSalon’s Integrated Partners for Processing and Marketing


Having the ability to market your organization effectively and being able to process card payments securely are two important aspects of salon business that owners take seriously. We, at Rogers Software Development, recognize the importance of these abilities and have …

iOffice and SalonCheckIn Updates


In an effort to continually improve the products offered by Rogers Software Development, we have scheduled important updates to iOffice and SalonCheckIn for Thursday, September 17, 2015 from 1:00am until 2:00am Pacific Time. This communication is meant to provide information to our customers so they understand what to expect. iOffice 1.7.2 - Issues Resolved TT51022          Resolves [...]

SalonCheckIn Release 2.1.10


In an effort to continually improve the products offered by Rogers Software Development, we have scheduled important update to SalonCheckIn for Monday - June 29, 2015 at 11:00pm Pacific Time. Any interruptions in service should be brief. This communication is meant to provide information to our customers so they understand what to expect. This new release [...]

SuperSalon adds SmartReceipt to its Lineup of Power Tools


SuperSalon adds SmartReceipt to its Lineup of Power Tools


Rogers Software Development is pleased to announce the addition of SmartReceipt technology to its lineup of SuperSalon Power Tools.

Designed to drive customer loyalty and repeat business through special offers and …

The New Chip and Pin Requirements


EMV (Europay, MasterCard and Visa) is the new global standard for point of sale terminals and automated teller machines for authenticating credit and debit card transactions. This new standard defines the interaction between IC (integrated circuit or ‘chip’) cards and the processing services for those financial transactions. This new standard becomes a requirement for merchants in [...]

eLearning Series Volume 2: Product and Retail Management


elearning-padWe’re pleased to present the second installment of the 2015 eLearning Series for SuperSalon salon management software. Volume 2: Product and Retail Management is here to show you the steps to getting the most out of SuperSalon’s product management …

Scheduled System Maintenance – 05/07/15


In an effort to continually improve the products offered by Rogers Software Development, we have scheduled important system maintenance for Thursday - May 7, 2015 at 11:00pm Pacific Time. This communication is meant to provide information to our customers so they understand what to expect. This maintenance is an upgrade to our production servers and will [...]

April’s SuperSalon Tip – Resolving Upload Issues


SuperSalon's upload feature is the method in which all the information is transferred from the POS to our iOffice cloud servers. Most salons utilize the updated version of this function which takes place in the background, and usually performs its task in preset increments throughout the course of the day. If users of iOffice find that [...]

SalonCheckIn Mobile App 2.1 Released


Our SalonCheckIn Mobile App 2.1 is now available! This newly updated app is now iOS 8 compatible for iPhone and all current Android devices. We have completely rebuilt the SalonCheckIn Mobile App using the new Alloy 1.4.0 framework, making it a robust companion to your SalonCheckIn.com power tool from SuperSalon. The SalonCheckin Mobile App provides your [...]

SalonCheckIn.com New Release Notice


In an effort to continually improve the products offered by Rogers Software Development, we have scheduled an update to SalonCheckIn.com to Release 2.1.8 for Tuesday - March 24, 2015 at 11:00pm Pacific Time. We anticipate the deployment of this update to complete by 11:15pm. This communication is meant to provide information to our valued customers so [...]

SuperSalon Spring 2015 Newsletter


SuperSalon Release 5.7 Coming Soon - What's in Store We're excited about the upcoming 5.7 release of SuperSalon POS software and are sure you'll be, too. Slated for a mid-spring 2015 release, SuperSalon 5.7 will feature a number of important updates and enhancements: Appointment Book New efficient booking process Expanded to accommodate wide screens Zooms out [...]

Jennifer Teague – Sales Representative


Jennifer Teague is an upbeat sales associate with great energy who brings over 12 years of customer service experience to the Rogers Software Development sales team, representing SuperSalon. Before joining RSD in 2012, Jennifer worked as a customer service coach and trainer for The Phoenicican, a five star resort in Scottsdale, AZ. During her time at [...]

Steve Daniell – Sales Representative


Steve was first introduced to SuperSalon as a customer. As the owner of 4 franchised air salons in the Atlanta market, he discovered SuperSalon in the early 2000s while investigating different software solutions for his business. Impressed with the program, the people and the culture of Rogers Software Development, he joined the company in 2006, after [...]

Jeff Bruce – Hardware Sales Manager


Jeff has been with Rogers Software Development for over 10 years and brings a wealth of knowledge of hardware and systems solutions to the table. His previous work in support, implementations and sales has made Jeff an invaluable member of our team and the go-to for our customers. Jeff acts as a key account contact, ensuring [...]

Matt Rogers – Board Member and Founder


Matt began his foray into software development nearly 30 years ago in the unlikely career as a delivery driver for an Alaskan-based beer distributor. At the time, Matt saw an opportunity to use product management software to enhance his company's efficiency. With the assistance of a developer, Matt was able to guide the project into a [...]

John DeMay – Accounting Manager


John is the Accounting Manager with Rogers Software Development. In this role, John coordinates, manages and leads a team providing support in all aspects of accounting including customer support, financial reporting and tax obligations. A big believer in teamwork, John supports a staff of 4 and offers accounting support to other departments when needed. John is [...]

Kim Overton – Sales Representative


As a former multi-location salon owner, former SuperSalon user and an accomplished salesperson with over 15 years of sales experience, Kim brings a unique approach to sales and customer service for Rogers Software Development. Her in-depth understanding of the salon business allows Kim to better address our customers' needs and expectations. With a focus on helping [...]

Jim Thomson – Director of Product Development


With decades of both IT leadership as well as hands-on technical expertise, Jim is well suited for his role as leader of our development teams. Prior to joining RSD, Jim was IT Director for the world’s largest salon operator, and was responsible for the selection and integrations of SuperSalon at over 7,000 salons. With a background [...]

Jake Woods – Director of Operations


Jake joined the RSD family in 2009 as a technical support representative. Prior to his appointment as Director of Operations, he served as our support department manager from 2011 - 2013. In his current role, he oversees Support, Implementations and System Administration. Jake attended the University of Kansas and holds various technical certifications including CompTIA's A+ [...]

Pamela Hennessy – Marketing Communications Director


Pamela brings over 28 years of experience in marketing and creative services and a wealth of expertise in communications to Rogers Software Development's marketing and communication team. Prior to arriving at RSD, Pamela served as the Global Marketing Manager for Ocean Optics - a pioneer company in scientific instrumentation. Her efforts helped the company build a [...]

James Rowe – Director of Product Management


James brings over 25 years of professional beauty experience with a background in multi-level business salon management and end-user experience with SuperSalon. As a Stylist/Manager/District Manager, prior to his work at SuperSalon, James spent time as an Artistic Director overseeing training and development of a 10-member Design Team of a 60 store Cost Cutters Franchise in [...]

Micheal Eicher – Sr Vice President, Business Development


Micheal Eicher has more than 20 years of diverse Executive Leadership in operations and consulting for major corporations within the technology industry. He is an analytical and pragmatic leader with a track record of enterprise-level operational skill, technology development and implementation success. Additionally, he has shown expertise in building strong scalable, profitable and efficient organizations with [...]