About John Torinus

This author has not yet filled in any details.
So far John Torinus has created 99 blog entries.

Establishing Departments in SuperSalon

2017-07-13T14:22:40+00:00

In order to better organize an company's personnel in the system, SuperSalon has several methods of title creation available for its users. Just as users are able to establish Positions, Service Categories, Product Brands and more, there is also the built-in ability for users to create active departments based on production or non-production roles. This article [...]

Establishing Departments in SuperSalon2017-07-13T14:22:40+00:00

What Makes SuperSalon Even Better? The Power of Google!

2017-07-13T13:49:24+00:00

Higher topline revenue growth is at the top of nearly every Salon owner’s priority list, and as part of our ongoing efforts at ProPoint to enable more rapid growth for SuperSalon users, we are pleased to announce a new partnership with Google that will do exactly that by driving higher levels of new traffic through our [...]

What Makes SuperSalon Even Better? The Power of Google!2017-07-13T13:49:24+00:00

Configuring Client Birthday Greetings

2017-02-23T15:19:01+00:00

Every service-based business that wants to be successful should strive to have as close a relationship to their clients as possible. People tend to go where they feel the most welcome, and amassing a crowd of regular clients is done by cultivating relationships with them. As much as many of us hate to admit it, we [...]

Configuring Client Birthday Greetings2017-02-23T15:19:01+00:00

Working with Product Vendors

2017-02-16T23:16:55+00:00

As far as SuperSalon terminology goes, “Vendors” are defined as the fulfillment sources of products and/or supplies for the salon. In addition to retail products, Vendors can also provide tools and infrastructure materials. This article will break down the Vendors submenu as well as go over the process involved in entering a new vendor into the [...]

Working with Product Vendors2017-02-16T23:16:55+00:00

SuperSalon for Online Presence

2017-02-09T16:51:07+00:00

Businesses that want to stay competitive in the 21st century marketplace need to have a strong Internet presence. However, with that, comes significant advantages such as the ability to advertise at a fraction of the cost seen by the previous generation. While print and traditional broadcast media style advertising certainly does still exist, and still has [...]

SuperSalon for Online Presence2017-02-09T16:51:07+00:00

Knowledge Base and Help Preview

2017-02-03T09:33:35+00:00

Client feedback has always been our first source material when improving upon SuperSalon and its extended features. One area of opportunity we have had has been in the way that we’ve presented learning and support materials. Although our documentation library is quite extensive and full of several PDFs of important information, it has required access to [...]

Knowledge Base and Help Preview2017-02-03T09:33:35+00:00

SuperSalon SMS Features

2017-01-26T09:58:27+00:00

An Overview of the Feature Since the very earliest phases of its development, our team has envisioned SuperSalon as more than just a cash register program. Over the years, we have integrated features that have set the standard for salon management software everywhere. One such feature that set us apart is SuperSalon’s SMS text messaging feature [...]

SuperSalon SMS Features2017-01-26T09:58:27+00:00

SuperSalon Ticket Color Codes

2017-01-06T11:49:53+00:00

Ease-of-use is one of the watchwords our developers keep in mind with every release of the SuperSalon point-of-sale. One of the best ways to facilitate this is by giving users plenty of quick visual references that can be used to determine important information, without requiring them to hunt for it. A good example of this is in [...]

SuperSalon Ticket Color Codes2017-01-06T11:49:53+00:00

SuperSalon’s Monthly Sales Comparison Report at a Glance

2016-11-14T10:39:33+00:00

Having the ability to gauge the service and retail performance of a salon location, over time, is a valuable tool for determining what works well and what areas need improvement. When a salon has been in business for several years, …

SuperSalon’s Monthly Sales Comparison Report at a Glance2016-11-14T10:39:33+00:00

The SuperSalon UpSys and Internet Settings

2016-11-03T09:37:56+00:00

In order to facilitate regular communications between SuperSalon’s point of sale and iOffice, a process runs in the background that we call the UpSys service. In earlier versions of SuperSalon, the upload process was often done manually. Now, however, the …

The SuperSalon UpSys and Internet Settings2016-11-03T09:37:56+00:00

Creating a Required Reading Message in SuperSalon

2016-10-27T09:49:41+00:00

Clear communications between staff members is a vital aspect of any successful business. The SuperSalon point of sale system addresses this need with a versatile and easy to use messaging system, right out of the box. Located in its own …

Creating a Required Reading Message in SuperSalon2016-10-27T09:49:41+00:00

The SuperSalon Inventory Manager: At a Glance

2016-10-20T12:39:43+00:00

One of the most powerful and intuitive tools in the SuperSalon point of sale is the Inventory Manager. Over the years, this feature has been honed and improved with input from our valued customers. With it, your staff can perform inventory functions from complex transfers to simple product counts. This article will show you each section [...]

The SuperSalon Inventory Manager: At a Glance2016-10-20T12:39:43+00:00

John Torinus Joins ProPoint as VP Sales and Marketing

2016-09-28T09:05:45+00:00

We are pleased to announce the addition of John Torinus to the ProPoint Solutions family. John joins ProPoint Solutions as our Vice President of Sales and Marketing. John brings a rich set of experiences, leading commercial teams and organizations in the technology and software industries. His experiences include founding and ultimately selling his own business in [...]

John Torinus Joins ProPoint as VP Sales and Marketing2016-09-28T09:05:45+00:00

Anne Knapp joins ProPoint Solutions as Vice President, Product Development

2016-09-28T07:28:36+00:00

We are pleased to announce the addition of Anne Knapp to the ProPoint Solutions team. Anne joins ProPoint Solutions as our Vice President of Product Development. In this role, Anne will lead the development process from Product Management through commercial release. Anne has over 15 years in a leadership position with SPS Commerce. SPS Commerce is [...]

Anne Knapp joins ProPoint Solutions as Vice President, Product Development2016-09-28T07:28:36+00:00

SuperSalon Fall 2016 Newsletter

2016-09-28T09:38:45+00:00

Thank you for your continued support of ProPoint Solutions (formerly Rogers Software Development) and SuperSalon salon management software. Our Fall Newsletter for 2016 has some exciting developments as well as helpful reminders for our valued customers and partners.

SuperSalon Welcomes

SuperSalon Fall 2016 Newsletter2016-09-28T09:38:45+00:00

ProPoint Solutions Acquires Portfolio of GuestVision Salon Customers

2016-09-28T06:01:09+00:00

Minneapolis, MN, September 27, 2016– ProPoint Solutions, LLC, the developers of SuperSalon salon management and point of sale software (www.supersalon.com), have recently acquired GuestVision Software’s portfolio of Fantastic Sams, Big League Barbers, and KnockOuts customers. This development will welcome franchisees to the ProPoint Solutions family beginning in the first quarter of 2017. Raj Mahajan of [...]

ProPoint Solutions Acquires Portfolio of GuestVision Salon Customers2016-09-28T06:01:09+00:00

Understanding Multi-Tickets in SuperSalon Point of Sale

2016-09-22T11:08:15+00:00

Through the course of your business day, special circumstances can arise for certain customers and sales situations. In cases where one customer wishes to pay for the services received by another customer (Example: mother and daughter getting separate services), it’s …

Understanding Multi-Tickets in SuperSalon Point of Sale2016-09-22T11:08:15+00:00

SuperSalon’s Point of Sale and Cash Drawer Settings

2016-09-15T09:21:20+00:00

SuperSalon’s point of sale supports a wide range of related peripheral devices, such as pole displays and biometric scanners. This hardware support has been an integral part of SuperSalon since its first commercial release. One critical peripheral device is the …

SuperSalon’s Point of Sale and Cash Drawer Settings2016-09-15T09:21:20+00:00

Opening and Closing Your Salon in SuperSalon Point of Sale

2016-09-08T08:24:23+00:00

SuperSalon salon management software makes it easy for your entire staff to carry out basic, daily functions that run your business. The point of sale features a simple touch screen ready interface that makes opening, closing, checking out customers and …

Opening and Closing Your Salon in SuperSalon Point of Sale2016-09-08T08:24:23+00:00

Creating New Payment Methods in SuperSalon 5.8

2016-09-02T10:22:38+00:00

SuperSalon allows salon owners to configure any method of payment they would like to use. From cash, checks and both integrated and standalone card methods, to any number of ways your salon receives revenue. This article will provide the step-by-step …

Creating New Payment Methods in SuperSalon 5.82016-09-02T10:22:38+00:00

A Close Look at the SuperSalon Employee Profile

2016-08-25T08:56:37+00:00

The ability to keep detailed records on all staff members sets SuperSalon apart from other salon management software. With SuperSalon, salon owners have the option of entering as much – or as little – information on each employee in the …

A Close Look at the SuperSalon Employee Profile2016-08-25T08:56:37+00:00

Creating a Training Position in SuperSalon

2016-08-19T08:16:25+00:00

Finding qualified staff members for your salon is an important part of ensuring your success. To do so, many salon owners use a probationary or training period prior to allowing stylists to work with clients. For this reason, SuperSalon allows …

Creating a Training Position in SuperSalon2016-08-19T08:16:25+00:00

A Look at iOffice’s Custom Report Builder

2016-08-04T08:29:22+00:00

Rogers Software Development continually works to provide you the tools you need to run your business as efficiently as possible. The Custom Report Builder in iOffice is one of the most powerful tools for gauging the performance of single and multiple location salon businesses. Plus, it can be configured to suits your business's unique needs. Located [...]

A Look at iOffice’s Custom Report Builder2016-08-04T08:29:22+00:00

A Closer Look at iOffice’s Monthly Financial Report

2016-06-30T10:11:35+00:00

The most commonly used iOffice reports are those that give the clearest image of the bottom line and Rogers has designed the Monthly Financial Report to do just that. This report can be found under the Sales heading in both the reports menu of SuperSalon's point of sale and the iOffice back office.  Because of its [...]

A Closer Look at iOffice’s Monthly Financial Report2016-06-30T10:11:35+00:00

Creating a Commission Plan in SuperSalon 5.8

2016-06-16T11:22:49+00:00

Giving employees opportunities to increase their own compensation helps with both sales performance and employee retention. SuperSalon comes packed with powerful commission plan creation tools they give you the ability to create plans for virtually every employee relationship.

This article …

Creating a Commission Plan in SuperSalon 5.82016-06-16T11:22:49+00:00

Using SuperSalon Customer Points for Services

2016-06-09T09:53:07+00:00

In addition to customized gift certificates, series sales and other powerful customer retention tools, SuperSalon also delivers a powerful points system for salon clients. The SuperSalon Customer Points feature provides free or discounted services to help you drive customer loyalty. …

Using SuperSalon Customer Points for Services2016-06-09T09:53:07+00:00

Creating a New Permission Group in SuperSalon 5.8

2016-06-02T09:11:26+00:00

The Permissions settings in SuperSalon’s point of sale are the first line of security for accessing critical areas of the system. With them, owners and managers can determine who has access to each part of the POS and at what …

Creating a New Permission Group in SuperSalon 5.82016-06-02T09:11:26+00:00

SuperSalon 5.8 Report Terminology: Gross vs Net

2016-05-26T09:16:55+00:00

Users of SuperSalon and iOffice enjoy one of the most comprehensive suites of reporting tools available for the beauty and personal services industry. Every aspect of your business can be tracked and reported on within the SuperSalon point of sale and iOffice. However, understanding terminology is an important in order to get the most out of [...]

SuperSalon 5.8 Report Terminology: Gross vs Net2016-05-26T09:16:55+00:00

Editing Settled Tickets in SuperSalon

2016-05-24T07:53:09+00:00

In this video, SuperSalon’s Staff Technical Writer, Aaron Gipson, goes over all the changes that can be made to a completed ticket in the SuperSalon point of sale.

Topics like commission assignment, tip corrections, and more are reviewed in depth.…

Editing Settled Tickets in SuperSalon2016-05-24T07:53:09+00:00

Exploring the iOffice Store Sync: Part Two

2016-05-06T08:36:56+00:00

In our previous post, we explored the capabilities of the Store Sync feature in the iOffice cloud management and backup system. This feature ensures that certain business metrics are kept consistent across all locations for your iOffice account. In …

Exploring the iOffice Store Sync: Part Two2016-05-06T08:36:56+00:00

Exploring the iOffice Store Sync: Part One

2016-04-28T08:55:56+00:00

SuperSalon and iOffice users have a powerful tool at their disposal which helps them keep things like products, permission settings and promotional discounts in sync between multiple locations. This tool is the Store Sync feature and it’s available to users …

Exploring the iOffice Store Sync: Part One2016-04-28T08:55:56+00:00

SuperSalon’s Salon Dashboard Report

2016-04-14T09:41:41+00:00

When initially formulating reports for SuperSalon and iOffice, our development team worked to create a singular report that would be the one-stop source for all the relevant information a business owner would need. The information needed to be presented clearly …

SuperSalon’s Salon Dashboard Report2016-04-14T09:41:41+00:00

Setting Up the Zebra 2824 Printer in SuperSalon

2016-04-08T08:02:09+00:00

At Rogers, we understand that inventory can become a tedious chore for busy salons. Because of that, we have built in support for one of the best tools for the task, the Zebra model 2824 label printer.

Pictured below, this …

Setting Up the Zebra 2824 Printer in SuperSalon2016-04-08T08:02:09+00:00

Processing Refunds with Aurus in SuperSalon

2016-03-31T09:50:10+00:00

Previously, we showed SuperSalon salon management software users how to process a refund through the SuperSalon point of sale. Today, we present additional information for our Aurus customers that outlines the specific steps for processing Aurus only refunds.

Step One

Processing Refunds with Aurus in SuperSalon2016-03-31T09:50:10+00:00

SuperSalon Spring 2016 Newsletter

2016-07-04T04:20:10+00:00

Thank you for your continued support of Rogers Software Development and SuperSalon salon management software. Our first Newsletter of 2016 has some exciting developments as well as helpful reminders for our valued customers and partners. At the beginning of March, Rogers Software Development took the show on the road and exhibited at the International Beauty Show [...]

SuperSalon Spring 2016 Newsletter2016-07-04T04:20:10+00:00

SuperSalon’s Appointment Book and Customers

2016-03-24T10:58:23+00:00

SuperSalon’s Appointment Book is one of the features that has received the most fine-tuning and attention from Rogers Software Development. Over the years, the Appointment Book has evolved from a simple entry form to the dynamic power tool it is …

SuperSalon’s Appointment Book and Customers2016-03-24T10:58:23+00:00

Processing a Refund in SuperSalon 5.8

2016-03-17T08:39:52+00:00

In the course of business, refunds can sometimes be necessary, and SuperSalon’s capabilities make the process as easy as ringing out the original sale. This article will provide a quick walk-though of the procedure for refunding a client’s product purchase. …

Processing a Refund in SuperSalon 5.82016-03-17T08:39:52+00:00

Day One – IBSNY

2016-03-06T17:26:25+00:00

Our first day at the International Beauty Show in New York (IBSNY) was amazing. We had the opportunity to meet a great number of salon owners, stylists and managers and had a great time making new friends in the salon …

Day One – IBSNY2016-03-06T17:26:25+00:00

Resolving Closeouts in SuperSalon 5.8

2016-03-03T10:48:01+00:00

SuperSalon's versatility has made it the industry leader in salon point of sale software. And, there is almost no workplace scenario that hasn't been anticipated in its development. Understanding that end-of-day closeouts can sometimes  

Resolving Closeouts in SuperSalon 5.82016-03-03T10:48:01+00:00

Video Tutorial: SuperSalon and Permissions

2016-05-24T07:54:36+00:00

This two part video tutorial will guide you through the many permissions setting within SuperSalon. These videos will show you how you can customize SuperSalon to allow specific rights to groups of users and individual users. Join our Staff Technical …

Video Tutorial: SuperSalon and Permissions2016-05-24T07:54:36+00:00

Changes to Microsoft Windows Support

2016-01-12T13:37:09+00:00

On January 12, 2016, Microsoft ends its support for Windows 8.0, along with Internet Explorer 8, 9 and 10. For Windows users who have already updated to Windows 8.1, Microsoft’s mainstream support will continue until January 10, 2023. End of support means that Microsoft will no longer publish security patches or provide technical support for products [...]

Changes to Microsoft Windows Support2016-01-12T13:37:09+00:00

Getting Help with SuperSalon’s Salon Kiosk

2016-01-08T09:17:07+00:00

One of SuperSalon’s most popular features is its ability to extend iteself across several decives in a salon while still accessing a centralized database. This kiosk ability can also be used with smaller mobile devices in addition to standard desktops. …

Getting Help with SuperSalon’s Salon Kiosk2016-01-08T09:17:07+00:00

Stuart Lewtan – Board Member

2016-02-08T13:19:24+00:00

Stuart Lewtan is the founder & CEO of Zintro, Inc. (www.zintro.com). Zintro is a next-generation talent acquisition platform that helps companies source highly specialized job candidates, consultants and experts. Zintro’s 100,000 experts span over 10,000 highly specialized areas of expertise across all industry sectors, geographies and job functions. Prior to founding Zintro, Mr. Lewtan was Founder, [...]

Stuart Lewtan – Board Member2016-02-08T13:19:24+00:00

Scott Alderman – Board Member

2016-02-08T13:20:45+00:00

Scott is a Managing Director of Trilogy Search Partners, a fund dedicated to search fund investments with offices in Bellevue, WA and Marin County, CA. Prior to TSP, he was on the investing team of Trilogy Equity Partners, where he is still a Partner. Previously, Scott spent 11 years at Western Wireless Corporation in various roles, including [...]

Scott Alderman – Board Member2016-02-08T13:20:45+00:00

SuperSalon Winter 2015 Newsletter

2018-10-12T15:17:39+00:00

Thank you for your continued support of Rogers Software Development and SuperSalon salon management software. Our Winter 2015 Newsletter has some exciting news for 2016 as well as a recap of our progress in 2015 - progress that we owe to our amazing customers and partners. 2015 was a year of changes for Rogers Software Development [...]

SuperSalon Winter 2015 Newsletter2018-10-12T15:17:39+00:00

Editing an Employee Time Card in SuperSalon

2015-12-18T07:20:39+00:00

SuperSalon’s vast array of features and user-friendly interface make daily tasks quick and easy. However, human error can, at times, create unexpected issues that require your manager’s attention. An example of this is when employees forget to punch in or …

Editing an Employee Time Card in SuperSalon2015-12-18T07:20:39+00:00

Exciting New Directions for Rogers Software Development

2016-03-07T10:08:02+00:00

We are pleased to announce that Rogers Software Development (“RSD”), makers of SuperSalon salon management software, has been acquired by ProPoint Solutions, LLC. This new development will ensure our continued growth and opportunities for RSD and its customers.

Raj---Profile-PicAs …

Exciting New Directions for Rogers Software Development2016-03-07T10:08:02+00:00

Raj Mahajan – CEO

2015-12-28T09:17:53+00:00

Raj Mahajan is the current CEO and President of ProPoint Solutions, LLC (dba Rogers Software Development). Raj was previously the founder and Managing Partner of Basswood Capital, the acquiring company of Rogers Software Development. Prior to founding Basswood Capital, Raj's experience spans across numerous industries from both an operation and advisory capacity. Raj has spent the [...]

Raj Mahajan – CEO2015-12-28T09:17:53+00:00

Learning Content and SuperSalon 5.8

2016-03-07T10:08:44+00:00

Rogers Software Development has gone to great lengths to provide our clients the most complete learning materials for SuperSalon salon management software and iOffice. With our release of SuperSalon 5.8, we’ve made considerable enhancements to a number of features to …

Learning Content and SuperSalon 5.82016-03-07T10:08:44+00:00

Working with SuperSalon’s SMS Power Tool

2015-11-11T09:16:31+00:00

SuperSalon’s SMS Power Tool is the perfect, low-cost way to keep your customers close. Using it for appointment reminders, follow ups, thank yous or even birthday greetings can help you boost customer loyalty and keep no-shows to a minimum.

Many …

Working with SuperSalon’s SMS Power Tool2015-11-11T09:16:31+00:00

Connecting Support to Your SuperSalon Computer

2015-10-22T09:05:53+00:00

pcconnectFrom time to time, situations arise when Rogers Software Development’s support technicians need to connect to a SuperSalon computer in order to provide assistance to our customers. Such situations may include instances when the technician needs to apply a fix …

Connecting Support to Your SuperSalon Computer2015-10-22T09:05:53+00:00

SuperSalon Successfully Completes SOC 2 Type II Audit

2015-10-08T13:33:44+00:00

SOC Web_2cRogers Software Development is pleased to announce our successful completion of our SOC 2 Type II Audit from the American Institute of CPAs (AICPA). SOC (Service Organization Control) reports are internal control reports on the services provided by an …

SuperSalon Successfully Completes SOC 2 Type II Audit2015-10-08T13:33:44+00:00

SuperSalon’s Integrated Partners for Processing and Marketing

2015-10-01T09:22:34+00:00

Having the ability to market your organization effectively and being able to process card payments securely are two important aspects of salon business that owners take seriously. We, at Rogers Software Development, recognize the importance of these abilities and have …

SuperSalon’s Integrated Partners for Processing and Marketing2015-10-01T09:22:34+00:00

iOffice and SalonCheckIn Updates

2018-10-12T14:35:26+00:00

In an effort to continually improve the products offered by Rogers Software Development, we have scheduled important updates to iOffice and SalonCheckIn for Thursday, September 17, 2015 from 1:00am until 2:00am Pacific Time. This communication is meant to provide information to our customers so they understand what to expect. iOffice 1.7.2 - Issues Resolved TT51022          Resolves [...]

iOffice and SalonCheckIn Updates2018-10-12T14:35:26+00:00

The New Way to Merge Customers in SuperSalon

2015-09-04T07:38:12+00:00

Last week, we told you about consolidating and merging customer data through the tried and true method using SuperSalon’s utilities. This week, we present a more modern take on the same procedure, available since SuperSalon’s 5.6.5 release. Users of …

The New Way to Merge Customers in SuperSalon2015-09-04T07:38:12+00:00

Merging Duplicate Customer Profiles in SuperSalon

2015-09-04T07:11:36+00:00

At times, your salon can experience a high volume of traffic and a busy stylist could enter a repeat customer as a new one. Though this isn’t an issue for SuperSalon, it could potentially create confusion for locations that use …

Merging Duplicate Customer Profiles in SuperSalon2015-09-04T07:11:36+00:00

eLearning Series Volume 3: The SuperSalon Basics

2016-05-24T07:54:57+00:00

elearning-padWe’re pleased to present the third installment of the 2015 eLearning Series for SuperSalon salon management software. Volume 3 covers the basics of SuperSalon in daily use at your salon or spa.

In this volume, you’ll learn how to …

eLearning Series Volume 3: The SuperSalon Basics2016-05-24T07:54:57+00:00

BrightSign Digital Signage and SuperSalon

2015-08-13T09:28:22+00:00

At Rogers Software Development, our customers’ success is something we take seriously. Through the years, we’ve created a number of smart solutions that enhance our SuperSalon point of sale software to help customers increase visibility and brand loyalty. A relatively …

BrightSign Digital Signage and SuperSalon2015-08-13T09:28:22+00:00

The Centralized Customer Database for SuperSalon

2015-07-30T08:47:31+00:00

SuperSalon has plenty of powerful tools that allow its users to get the most out of both the software and their customer loyalty efforts. The most robust of these Power Tools is the Centralized Customer Database (CCD).

SuperSalon’s CCD Power …

The Centralized Customer Database for SuperSalon2015-07-30T08:47:31+00:00

Implementing the Points System in SuperSalon

2015-07-08T13:32:47+00:00

SuperSalon point of sale and back office software has several features that can assist business owners in customer retention and loyalty. From our robust discount creation system to customized mobile apps, Rogers Software Development has packed an extensive arsenal of …

Implementing the Points System in SuperSalon2015-07-08T13:32:47+00:00

Rogers Software Development to Bundle Mobivity’s SmartReceipt Technology With Its SuperSalon Point-of-Sale Platform

2016-03-16T10:52:19+00:00

Partnership to Include SmartReceipt Deployment to More Than 12,000 Existing SuperSalon Users

Mobivity Holdings Corp. (OTCQB: MFON), an award-winning provider of proprietary and patented mobile marketing technologies and solutions, today announced it has entered into an agreement with Rogers Software …

Rogers Software Development to Bundle Mobivity’s SmartReceipt Technology With Its SuperSalon Point-of-Sale Platform2016-03-16T10:52:19+00:00

SuperSalon’s Upload System at a Glance

2015-07-03T10:39:47+00:00

The bridge between SuperSalon and iOffice is the upload functionality of the Point of Sal. We’ve called it UpSys and developed it to work in the background with minimal intervention from end users. After UpSys has been properly deployed, it’s …

SuperSalon’s Upload System at a Glance2015-07-03T10:39:47+00:00

SalonCheckIn Release 2.1.10

2016-03-16T10:52:59+00:00

In an effort to continually improve the products offered by Rogers Software Development, we have scheduled important update to SalonCheckIn for Monday - June 29, 2015 at 11:00pm Pacific Time. Any interruptions in service should be brief. This communication is meant to provide information to our customers so they understand what to expect. This new release [...]

SalonCheckIn Release 2.1.102016-03-16T10:52:59+00:00

Important Information about PCCharge

2015-06-19T08:12:18+00:00

Since SuperSalon’s earliest versions, support for Verifone’s PCCharge payment processing has been a built-in feature. However, it has been announced by Verifone that PCCharge will be retired as of October 1, 2015. It’s important to know how this affects users …

Important Information about PCCharge2015-06-19T08:12:18+00:00

SuperSalon adds SmartReceipt to its Lineup of Power Tools

2015-07-07T09:29:42+00:00

SuperSalon adds SmartReceipt to its Lineup of Power Tools

receipt-pad

Rogers Software Development is pleased to announce the addition of SmartReceipt technology to its lineup of SuperSalon Power Tools.

Designed to drive customer loyalty and repeat business through special offers and …

SuperSalon adds SmartReceipt to its Lineup of Power Tools2015-07-07T09:29:42+00:00

The New Chip and Pin Requirements

2015-06-03T10:19:19+00:00

EMV (Europay, MasterCard and Visa) is the new global standard for point of sale terminals and automated teller machines for authenticating credit and debit card transactions. This new standard defines the interaction between IC (integrated circuit or ‘chip’) cards and the processing services for those financial transactions. This new standard becomes a requirement for merchants in [...]

The New Chip and Pin Requirements2015-06-03T10:19:19+00:00

eLearning Series Volume 2: Product and Retail Management

2016-05-24T07:55:08+00:00

elearning-padWe’re pleased to present the second installment of the 2015 eLearning Series for SuperSalon salon management software. Volume 2: Product and Retail Management is here to show you the steps to getting the most out of SuperSalon’s product management …

eLearning Series Volume 2: Product and Retail Management2016-05-24T07:55:08+00:00

Getting the Most out of SuperSalon’s Memberships Feature

2015-05-15T07:27:05+00:00

There are very few marketing strategies that can guarantee future revenue quite like a good and well thought out membership program. Those that require a monthly payment, and are successful, can quickly lead to a dependable stream of profit that …

Getting the Most out of SuperSalon’s Memberships Feature2015-05-15T07:27:05+00:00

Scheduled System Maintenance – 05/07/15

2016-03-16T10:53:49+00:00

In an effort to continually improve the products offered by Rogers Software Development, we have scheduled important system maintenance for Thursday - May 7, 2015 at 11:00pm Pacific Time. This communication is meant to provide information to our customers so they understand what to expect. This maintenance is an upgrade to our production servers and will [...]

Scheduled System Maintenance – 05/07/152016-03-16T10:53:49+00:00

Getting to Know SuperSalon Package Deal Functions

2015-04-29T12:56:13+00:00

With summer rapidly approaching, many salons are looking to increase their revenues in an effort to reach mid-year goals. An excellent way to do this is to bundle both services and products together in a package which will serve as …

Getting to Know SuperSalon Package Deal Functions2015-04-29T12:56:13+00:00

Keeping Tabs on Your Staff with SuperSalon Reports

2015-04-22T12:20:43+00:00

The backbone of any good business is a well trained professional staff. And, in many ways, they are also the face of the company.

Knowing this, it is very important that you pick the best possible people to represent your …

Keeping Tabs on Your Staff with SuperSalon Reports2015-04-22T12:20:43+00:00

April’s SuperSalon Tip – Resolving Upload Issues

2015-04-13T08:12:27+00:00

SuperSalon's upload feature is the method in which all the information is transferred from the POS to our iOffice cloud servers. Most salons utilize the updated version of this function which takes place in the background, and usually performs its task in preset increments throughout the course of the day. If users of iOffice find that [...]

April’s SuperSalon Tip – Resolving Upload Issues2015-04-13T08:12:27+00:00

SalonCheckIn Mobile App 2.1 Released

2015-04-01T11:22:30+00:00

Our SalonCheckIn Mobile App 2.1 is now available! This newly updated app is now iOS 8 compatible for iPhone and all current Android devices. We have completely rebuilt the SalonCheckIn Mobile App using the new Alloy 1.4.0 framework, making it a robust companion to your SalonCheckIn.com power tool from SuperSalon. The SalonCheckin Mobile App provides your [...]

SalonCheckIn Mobile App 2.1 Released2015-04-01T11:22:30+00:00

SalonCheckIn.com New Release Notice

2016-03-16T10:54:58+00:00

In an effort to continually improve the products offered by Rogers Software Development, we have scheduled an update to SalonCheckIn.com to Release 2.1.8 for Tuesday - March 24, 2015 at 11:00pm Pacific Time. We anticipate the deployment of this update to complete by 11:15pm. This communication is meant to provide information to our valued customers so [...]

SalonCheckIn.com New Release Notice2016-03-16T10:54:58+00:00

SuperSalon Spring 2015 Newsletter

2016-03-16T10:58:50+00:00

SuperSalon Release 5.7 Coming Soon - What's in Store We're excited about the upcoming 5.7 release of SuperSalon POS software and are sure you'll be, too. Slated for a mid-spring 2015 release, SuperSalon 5.7 will feature a number of important updates and enhancements: Appointment Book New efficient booking process Expanded to accommodate wide screens Zooms out [...]

SuperSalon Spring 2015 Newsletter2016-03-16T10:58:50+00:00

Jennifer Teague – Sales Representative

2015-12-15T11:20:38+00:00

Jennifer Teague is an upbeat sales associate with great energy who brings over 12 years of customer service experience to the Rogers Software Development sales team, representing SuperSalon. Before joining RSD in 2012, Jennifer worked as a customer service coach and trainer for The Phoenicican, a five star resort in Scottsdale, AZ. During her time at [...]

Jennifer Teague – Sales Representative2015-12-15T11:20:38+00:00

Steve Daniell – Sales Representative

2015-12-15T11:22:15+00:00

Steve was first introduced to SuperSalon as a customer. As the owner of 4 franchised air salons in the Atlanta market, he discovered SuperSalon in the early 2000s while investigating different software solutions for his business. Impressed with the program, the people and the culture of Rogers Software Development, he joined the company in 2006, after [...]

Steve Daniell – Sales Representative2015-12-15T11:22:15+00:00

Jeff Bruce – Hardware Sales Manager

2015-12-15T11:21:21+00:00

Jeff has been with Rogers Software Development for over 10 years and brings a wealth of knowledge of hardware and systems solutions to the table. His previous work in support, implementations and sales has made Jeff an invaluable member of our team and the go-to for our customers. Jeff acts as a key account contact, ensuring [...]

Jeff Bruce – Hardware Sales Manager2015-12-15T11:21:21+00:00

Matt Rogers – Board Member and Founder

2016-03-07T10:12:39+00:00

Matt began his foray into software development nearly 30 years ago in the unlikely career as a delivery driver for an Alaskan-based beer distributor. At the time, Matt saw an opportunity to use product management software to enhance his company's efficiency. With the assistance of a developer, Matt was able to guide the project into a [...]

Matt Rogers – Board Member and Founder2016-03-07T10:12:39+00:00

John DeMay – Accounting Manager

2015-12-15T11:23:23+00:00

John is the Accounting Manager with Rogers Software Development. In this role, John coordinates, manages and leads a team providing support in all aspects of accounting including customer support, financial reporting and tax obligations. A big believer in teamwork, John supports a staff of 4 and offers accounting support to other departments when needed. John is [...]

John DeMay – Accounting Manager2015-12-15T11:23:23+00:00

Kim Overton – Sales Representative

2015-12-15T11:22:49+00:00

As a former multi-location salon owner, former SuperSalon user and an accomplished salesperson with over 15 years of sales experience, Kim brings a unique approach to sales and customer service for Rogers Software Development. Her in-depth understanding of the salon business allows Kim to better address our customers' needs and expectations. With a focus on helping [...]

Kim Overton – Sales Representative2015-12-15T11:22:49+00:00

Jim Thomson – Director of Product Development

2015-04-22T08:19:55+00:00

With decades of both IT leadership as well as hands-on technical expertise, Jim is well suited for his role as leader of our development teams. Prior to joining RSD, Jim was IT Director for the world’s largest salon operator, and was responsible for the selection and integrations of SuperSalon at over 7,000 salons. With a background [...]

Jim Thomson – Director of Product Development2015-04-22T08:19:55+00:00

Jake Woods – Director of Operations

2015-12-15T11:25:15+00:00

Jake joined the RSD family in 2009 as a technical support representative. Prior to his appointment as Director of Operations, he served as our support department manager from 2011 - 2013. In his current role, he oversees Support, Implementations and System Administration. Jake attended the University of Kansas and holds various technical certifications including CompTIA's A+ [...]

Jake Woods – Director of Operations2015-12-15T11:25:15+00:00

Pamela Hennessy – Marketing Communications Director

2015-12-15T11:26:16+00:00

Pamela brings over 28 years of experience in marketing and creative services and a wealth of expertise in communications to Rogers Software Development's marketing and communication team. Prior to arriving at RSD, Pamela served as the Global Marketing Manager for Ocean Optics - a pioneer company in scientific instrumentation. Her efforts helped the company build a [...]

Pamela Hennessy – Marketing Communications Director2015-12-15T11:26:16+00:00

James Rowe – Director of Product Management

2015-12-15T11:23:54+00:00

James brings over 25 years of professional beauty experience with a background in multi-level business salon management and end-user experience with SuperSalon. As a Stylist/Manager/District Manager, prior to his work at SuperSalon, James spent time as an Artistic Director overseeing training and development of a 10-member Design Team of a 60 store Cost Cutters Franchise in [...]

James Rowe – Director of Product Management2015-12-15T11:23:54+00:00

Micheal Eicher – Sr Vice President, Business Development

2015-12-15T11:17:42+00:00

Micheal Eicher has more than 20 years of diverse Executive Leadership in operations and consulting for major corporations within the technology industry. He is an analytical and pragmatic leader with a track record of enterprise-level operational skill, technology development and implementation success. Additionally, he has shown expertise in building strong scalable, profitable and efficient organizations with [...]

Micheal Eicher – Sr Vice President, Business Development2015-12-15T11:17:42+00:00
*
*