About Aaron Gipson

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So far Aaron Gipson has created 54 blog entries.

The Convenience of Quick Keys

2018-11-14T16:50:21+00:00

SuperSalon has many features that assist its users in moving through the ticket and sales process as quickly as possible. One of these is the Quick Keys feature that appears in the Checkout screen, just prior to final settlement. These allow users to quickly add the most popular products or services to each ticket, with a [...]

Coming Soon: Email Receipts

2018-11-08T00:11:50+00:00

In keeping with our commitment to always stay at the forefront of the current technical landscape, ProPoint is happy to announce that a new feature for the SuperSalon point of sale is in its final stages of development. An upcoming addition to our extended services will include the ability to send salon clients their receipts via [...]

Overview of 5.9.7 SMS Capabilities

2018-10-25T12:45:56+00:00

With the release of 5.9.7, SuperSalon now has extended capabilities for the SMS messaging feature. Now, instead of only one way communication between a location and its client base SuperSalon allows for two-way communication where clients can actually respond to text messages. This new capability comes at no additional cost for current clients using our SMS [...]

Senior Director of Product Management

2018-10-12T17:15:49+00:00

What is the job? Product Management is responsible for determining and deciding on the WHAT and WHY we should build for current and future customers. Product Management operates separately but collaboratively with our Development team which is focused on HOW to build.  Constant feedback from our Customer Success and Sales team and users directly help us [...]

The Schedule Forecasting Report for Fine Tuned Staffing

2018-10-12T17:31:01+00:00

Located under the Sales > Schedule Forecasting section of the Reports tab of both iOffice and SuperSalon is a tool that can assist business owners in more effective staffing. Matching the correct number of employees on hand to the correct amount of customer flow makes payroll costs more efficient, and this blog post will show how [...]

Synchronizing Salon Permission Settings

2018-10-12T17:32:26+00:00

The store sync feature of iOffice is one of its most useful and widely used tools for accounts that have multiple locations. With it, users are able to establish and equalize several aspects of their salon business across each location. In this article, we are going to focus on the Permission settings, and the proper way [...]

Processing Tax Exempt Sales

2018-10-12T14:54:32+00:00

Many areas of North America and Canada have programs in place that allow for certain clients to be exempt from sales taxes. These could be for either products, services, or any other salon offering depending on the circumstances. SuperSalon enables its users to create unique tax-exempt programs for use with the system, as well as integrate [...]

Knowledge Base Content Addition: New Reporting Section

2018-10-12T14:37:42+00:00

Users of the SuperSalon Knowledge Base will notice a new area in the content that has just recently been posted in the last couple of weeks. This new Reporting section will serve to explain, and hopefully take away some of the mystery, surrounding the many reports that are available for both SuperSalon and iOffice. The first [...]

Crafting a New Pay Period in SuperSalon

2018-10-12T14:29:00+00:00

At times, the payroll process for a business requires flexibility in how staff are scheduled and how they are subsequently paid. SuperSalon allows you to configure multiple pay periods, for multiple employees. This allows several forms of payroll to be tabulated at the same time. This article will show you the step-by-step process for creating a [...]

SuperSalon 5.9.7 is Almost Here!

2018-10-12T14:57:28+00:00

A major update to the SuperSalon point of sale is right around the corner. SuperSalon 5.9.7 is the largest update to be released so far this year, and it contains several new features and bug fixes to help improve the user experience, from business owner to front line employee. We at ProPoint Solutions are very proud [...]

Adding Sub Items to Existing Services

2018-07-12T13:57:36+00:00

Locations will sometimes need to augment the prices of their Service offerings based on certasin circumstances. A good example of this would be an extra charge attached to a perm service if the client has unusually long hair. This extra charge is referred to as a "Sub Item" in the context of SuperSalon, and this article [...]

Managing Price Groups in SuperSalon

2018-10-12T14:39:30+00:00

With so many different business models in the salon industry, it is a constant challenge to ensure that our offerings can accommodate them all. The flexibility of our software allows business owners to configure their salon Services to carry different prices depending on the staff member who is performing them. This is the Price Groups feature [...]

Configuring a Pole Display in SuperSalon

2018-06-27T12:54:53+00:00

SuperSalon comes with built-in support for several peripherals and and devices, right out-of-the-box. Users can take advantage of the most modern retail sales devices available such as the newest receipt printers, bar scanners, and more. This article will give a high level overview of pole display support, and introduce the reader to the settings and customization [...]

Changing Appointments into Tickets

2018-06-20T20:09:06+00:00

Giving business owners the ability to customize their user experience of SuperSalon down to the finest detail has been an important part of its ongoing development. As of SuperSalon 5.6, locations that utilize the Appointment Book have the ability to convert their established appointments into workable tickets. This article will go over the procedure involved in changing [...]

Updating Sales Tax Quickly and Easily

2018-06-14T11:56:10+00:00

Changes to state and local tax policies can often be fast and unexpected. Keeping up with these rates and changes to percentages, and then applying them to individual locations has the potential to be a very bothersome chore. Luckily, business owners who use SuperSalon and iOffice have a utility at their disposal to quickly update all [...]

SuperSalon 5.9.7 is Almost Here!

2018-06-07T13:03:19+00:00

In keeping with our new release schedule, ProPoint Solutions is happy to announce that the new version of our flagship point-of-sale system, SuperSalon, is almost ready for general release. This comprehensive update represents several months of hard work on the part of our Development and Quality Assurance teams, and we are grateful for their efforts. This [...]

Managing Products in the Edit Multiple Screen

2018-05-23T14:20:45+00:00

Users of SuperSalon have several options available to them when it comes to managing their retail products. In addition to the Inventory Manager, the Products submenu located in the Manager menu also has the Edit Multiple screen. This interface enables users to perform almost all tasks available in the Inventory Manager, as well as establish important [...]

An Overview of Wait Time Rules

2018-05-17T10:53:31+00:00

In order to accurately report on both staff performance and customer satisfaction, it is vital to factor in how long clients have to wait prior to their service. To meet this need, ProPoint Solutions has added calculations to SuperSalon and iOffice that allow business owners to establish acceptable wait times, and even use them to better [...]

Breaking Down the Company Info Submenu

2018-05-10T11:36:47+00:00

Very few interfaces within the SuperSalon POS are as important to overall business success as the Company Info submenu located in the Setup tab. In here, several metrics and settings are established that will be important to other functions of the system. An example of this would be establishing store hours which will determine the time [...]

Managing the SalonCheckin Feature from iOffice

2018-05-03T11:25:43+00:00

The SalonCheckin extended feature for SuperSalon is one of the most popular extras that ProPoint Solutions offers to our users. With it, salon clients are able to book their services online and even request the specific staff member they would like to have during their visit. This is accomplished by either a customized webpage, or a [...]

ProPoint Solutions 1st Quarter Update 2018

2018-04-26T13:26:59+00:00

Wrapping up the first quarter of 2018, ProPoint solutions finds itself building on the successes of previous years, and solidifying its position as an industry leader for many years to come. We would like to take this opportunity to update our clients, shareholders, and well-wishers on what we have accomplished in this first quarter, as well [...]

All About Ticket Voids

2018-10-12T16:28:06+00:00

Ticket Voids Explained Sometimes it becomes necessary to cancel or delete a sales ticket during the course of a workday. This could be for any number of reasons, and SuperSalon enables its users to be able to perform this important task both during and after the final settlement has taken place. This article will go over [...]

Breaking Down the Ticket Information Screen

2018-03-29T00:28:58+00:00

Research of current and past sales is enhanced for SuperSalon users in the Search Sales submenu of the Manager tab. By filtering queries by date, payment method, and a host of other metrics, salon staff are able to quickly find the ticket they are looking for. By selecting this ticket, there is a wealth of information [...]

Creating Gift Certificates in iOffice

2018-03-20T16:07:23+00:00

One of iOffice's best features is its ability to mirror the SuperSalon POS in enough ways for it to be feasible to perform administrative tasks like adding new Payment Methods, and have them available for use at the salon with a single upload. This article will go over the step-by-step procedure involved in creating a new [...]

POS-X Receipt Printer Troubleshooting

2018-03-15T15:53:01+00:00

Having equipment act up during a busy workday is never an enjoyable experience. This is particularly true in the case of your salon's receipt printer. Since they are an integral part of the sales and check-out process, it's important to keep receipt printers working, as expected, throughout the workday. Fortunately, our partnership with POS-X has made [...]

Barcodes and Discounts in SuperSalon

2018-03-08T13:49:04+00:00

SuperSalon's flexibility enables its users to finely tune almost any aspect of their business, and in the area of discounts, this flexibility is enhanced by permitting the use of barcodes for convenient reading. Further, label printers can be configured to print these barcodes for products, or even a reference sheet close to the register. This article [...]

Creating New Pay Periods in iOffice

2018-03-01T12:03:44+00:00

When initially setting up a salon’s payroll, one of the first things to establish is the frequency in which staff members will be paid for their work. This article will go over the step-by-step process involved in creating both a weekly pay period, and one that reflects multiple instances per month. While this process is also [...]

Editing Tip Amounts in SuperSalon

2018-02-22T14:57:22+00:00

Since its most earliest versions, SuperSalon has offered its users the flexibility to be able to edit just about any aspect of their business or workflow. This flexibility also applies to making changes in payments and in gratuity amounts in cases where senior staff members find them necessary. This article will illustrate the process involved in [...]

Redoing a Service in a SuperSalon Quick Sale

2018-02-15T13:13:21+00:00

Quick sales are the ticket method in SuperSalon that does not require the use of the customer database. However, despite this, it is still possible to perform a redo of services with this method, and this article will go into step-by-step detail on how that process is performed with the most current version of the SuperSalon [...]

Creating a New Commission Plan in iOffice

2018-02-01T18:26:38+00:00

Commission plans serve as great incentives for staff members to perform at their absolute best, and both SuperSalon and iOffice support some of the most flexible commission plan creation features in the industry. Users are encouraged to experiment with their own combinations of the various templates, and all definitions are explained within the Knowledge Base glossary [...]

Working with Product Brands in SuperSalon

2018-01-18T12:06:21+00:00

Product Brands are the companies are licensed to create and distribute products under their own name, such as Paul Mitchell™ or Redken™. SuperSalon can be configured to recognize these brands via the interface located in the Products submenu of the Manager menu. Breakdown of the Brands Menu Submenu Located in Manager > Products > Brands, this [...]

Setting up iOffice Auto Reports

2018-01-11T22:33:09+00:00

One of the most popular features in iOffice is the ability to configure reports to be automatically sent to key staff members so they are always up-to-date on important sales, logistical, and performance related information. These Auto Reports can be a vital tool for upper and middle management to monitor their locations’ progress, and this article [...]

A New Year Upgrade for the SuperSalon Knowledge Base, and More

2018-01-04T14:05:32+00:00

With only three days of 2018 having passed, ProPoint Solutions is already implementing company-wide improvements to both enhance the customer experience, and solidify our place as an industry leader. One such improvement is the recent upgrade to the SuperSalon Knowledge Base that brings with it a cosmetic enhancement along with new features, topics, and user functionality. [...]

Overview of the SuperSalon Customer Points Feature

2017-12-14T14:54:36+00:00

Customer points can best be described as a method of promotion or discount that rewards customer loyalty by tallying points each time a service is performed or a specific product is purchased. When these accumulated points reach a certain amount, a free or discounted product or service given to the customer. Using this feature is easy. [...]

Working with SuperSalon’s Permission Groups

2017-12-07T21:36:24+00:00

Restricting access to certain areas of SuperSalon's point of sale is an important security measure that ensures the integrity of your system. Security issues, both internal and external, can be prevented with just a few configurations in SuperSalon's Permissions settings. Here, we will show you the process for creating a new Permission Group and how you [...]

Knowledge Base Content Addition: Extended Services

2017-11-09T11:26:07+00:00

The ProPoint Knowledge Base has received several updates since its launch in Q1 of this year, and has become an indispensable part of the training and onboarding process for our offerings. Now this learning resource has received an entirely new section devoted to the extended services we offer to enhance the user experience of both SuperSalon [...]

Better Staff Communications with iOffice’s Mass Messaging Utility

2017-11-02T11:40:37+00:00

Keeping staff informed of important news and announcements can oftentimes be a difficult prospect. To address this challenge, SuperSalon and iOffice include a little known feature than can eliminate the headache, and reduce the time needed for staff communications significantly. The Mass Messaging Utility allows owners and franchisees who are responsible for multiple employees to send [...]

SalonCheckin and Reserve with Google Update

2017-10-26T12:53:51+00:00

After our initial announcement of the collaboration with Google on the improvement of our SalonCheckin and Mobile Apps extended features, we have seen an increased interest in these programs from our clients. Email and phone inquiries have both had the same general theme of “how can this help my business?”, so this blog post will touch [...]

Breakdown of SuperSalon Receipt Printer Settings

2017-10-18T16:04:41+00:00

SuperSalon's receipt printing capabilities can be customized to meet your salon's individual needs. We've made it easy for users to create your own headers, footers and messaging to help drive customer loyalty. To get started, click or tap the "Setup" tab in SuperSalon and select "Receipt Printer" from the list of selections. From there, click or [...]

Outside Sales – Telecommute

2018-10-12T17:35:27+00:00

Outside Sales Representatives can be exclusive or non-exclusive and earn above average commissions, while Referral Partners have the opportunity to earn substantial income leveraging existing relationships.

Interested? Please email your cover letter and resume to jobs@rogerspos.com
No phone calls please.…

Systems Administrator for LAMP Stack – Telecommute

2018-10-12T17:36:04+00:00

SuperSalon has an opening for an IT Systems Administrator. The Systems Administrator will work with all aspects of the IT infrastructure including network, servers, security and data management with a strong focus on availability, performance, security, stability and scalability.
This …

PHP Web Application Developer – Telecommute

2018-10-12T14:50:18+00:00

SuperSalon is looking for a senior PHP web application developer for long-term, full time telecommuting position within our company. We have a team of about 15 developers scattered throughout the Americas. Our software is used in over 10,000 salons across …

Automation Test Engineer (Selenium) – Telecommute

2018-10-12T13:59:36+00:00

Summary:  

The Automation Test Engineer performs moderately complex tasks creating behavior driven tests, writing automated scripts and executing regression suites across multiple software applications.  The Test Engineer works to ensure that each release of software is free from regressions.  This …

Creating Coupon Discounts in SuperSalon

2017-09-28T12:17:11+00:00

One of the best ways to ensure repeat business from your clientele is by always maintaining an array of discounts that can be used for your offerings. Since SuperSalon point-of-sale, one of the world’s leading salon management systems, was designed to enable business owners to create as many discounts as they would like, you see any [...]

Product Training Specialist

2018-10-12T14:55:41+00:00

ProPoint Solutions is adding a Product Training Specialist to accommodate our rapidly expanding user base. We’re looking for an individual with excellent communication skills, a strong work ethic and a passion for enabling customer success. If this sounds like you, and you thrive in a fast-paced, innovative and customer-focused workplace, we want to hear from you! [...]

Coming Soon: Troubleshooting Section of the ProPoint Knowledge Base

2017-09-14T14:22:55+00:00

Since its release earlier this year, the ProPoint Solutions Knowledge Base has become an indispensable tool for augmenting our training and on-boarding efforts. New topics have been added, many of which were suggested by our clients. Further, it is our intention to keep this resource as accurate, current, and useful as it can be going forward. In that [...]

Setting Automatic Breaks with SuperSalon

2017-09-07T12:54:21+00:00

A busy location, with several employees on the schedule at once, can have challenges in keeping staffing at an optimum. And, having to determine break times during a rush can add to the stress. Since the 5.6.5 version, SuperSalon has featured a built-in function that allows managers and senior staff members to pre-configure breaks before things [...]

SuperSalon Partner Spotlight: SignSimple

2017-08-31T14:42:22+00:00

One of the most compelling and effective methods of advertising to take shape in the last few years has been the platform of digital signage. Wherever we go nowadays whether it’s the local gas station, restaurant, or theme park, we see more businesses taking advantage of this medium, and reaping the rewards. Seeing this trend, ProPoint [...]

Tips for Internet and Credit Card Outages

2017-08-22T12:25:06+00:00

Though you may not experience them often, outages in required business services can result in lost revenue and delays in customer service. When an internet service provider has an interruption of service, credit card processing can often grind to a crawl (with telephone authorizations) or stop completely. SuperSalon also loses the ability to upload data to [...]

Breakdown of SuperSalon Customer Profiles

2017-08-17T13:46:42+00:00

The key to any business's success is its ability to keep customers coming back by providing a high level of customer satisfaction. SuperSalon's customer management features are second to none in the salon and spa industries. This article will show you the many ways the customer profile can help you manage and use customer information for [...]

The SuperSalon Advantage for Wellness Spas

2017-08-10T11:22:51+00:00

Ever since the first versions of the SuperSalon salon management software were released to the public, our mission has been to provide the most customizable format to accommodate almost any service based business. Over the years, our appeal has been recognized by more than just the frontline area of the beauty industry as seen in our partnerships [...]

SuperSalon Customer Preference Settings

2017-08-03T11:19:53+00:00

Being able to collect and store all of the information possible about your clients is critical to the success of your business. We at ProPoint Solutions have recognized this value for robust data collection, as well as detailed customer profiles, and have incorporated these features into the PoS since the first release of our software. The [...]

Entering a Salon Employee into iOffice

2017-07-28T01:17:03+00:00

For locations where hiring is done at an upper managerial level, or in cases when the salon PC is not available after hours, new hires can be entered into the system via iOffice. Creating and configuring new Employee Profiles is an easy task in both platforms, and this article will give step by step instructions on [...]

SuperSalon Version 5.8.5.3.2 Release Notes

2017-07-21T15:59:21+00:00

Below are the detailed components of the new 5.8.5.3.2 release of the SuperSalon point-of-sale. The internal ticket numbers are also referenced with each entry. Clients who have submitted improvement requests can find theirs by using Ctrl + F on the keyboard, type their number, and hit enter to see its entry. Enhancements and Improvements Tickets can [...]

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