The best software-based salon management systems usually consist of two components; a point-of-sale used locally at the salon, and an online repository for sales data. For our clients, these components take the form of SuperSalon and iOffice, respectively. Between the two of them, they form the nexus of one of the most widely used salon management systems in the United States.
The feature that allows these two platforms to communicate with each other is SuperSalon’s upload function. This process takes place in the background throughout the course of a salon’s workday, and is usually set to transfer data every 20 minutes or so. This timeframe can be adjusted according to a salon’s needs through the configuration of the appropriate settings.
What is Usually Sent During an Upload?
The list below shows the majority of what is transmitted during a standard upload, other aspects are communicated as well, especially for users who utilize SuperSalon enhancement modules.
- Sales Data: The upload function constantly refreshes iOffice with new sales data to keep reports as up-to-date as possible, and KPIs more visible.
- Appointment Book: Locations that utilize SuperSalon’s Appointment Book have the information constantly shared with iOffice throughout the course of the day as well.
- Inventory Numbers: Knowing when to resupply your retail products is important, and the upload function of SuperSalon keeps iOffice users aware of these needs.
- Customer Information: Having this information constantly updated is important as well, especially for those accounts who utilize the Centralized Customer Database.
- Timeclock Data: Important payroll numbers are constantly being transmitted to iOffice by way of the upload function, keeping business owners aware of their labor costs.
These are just a few examples of the information that is transmitted from SuperSalon to iOffice by way of the upload function. Stay tuned for future posts which will go into detail on the different kinds of manual uploads that can be performed, how to configure their settings, and how to troubleshoot problems when they crop up.
As always, if you’d like more information on this or any other aspect of our offerings, feel free to consult with our Knowledge Base, or send us a message, and we will happily answer any questions you might have.