SuperSalon Spring 2015 Newsletter

SuperSalon Release 5.7 Coming Soon – What’s in Store

We’re excited about the upcoming 5.7 release of SuperSalon POS software and are sure you’ll be, too. Slated for a mid-spring 2015 release, SuperSalon 5.7 will feature a number of important updates and enhancements:

  • Appointment Book
  • New efficient booking process
  • Expanded to accommodate wide screens
  • Zooms out to show entire day, and zooms in automatically when needed
  • Wait-Serve pop-up moved to bottom tray to better support busy salons with mixed traffic

Time Clock module

  • New Time-Clock pop-up is available from anywhere without leaving current screen
  • New employee stats section displays all performance stats without the need for printing

Multi-Store

Finally, 5.7 provides the ability to link your locations together, enabling you to easily transfer inventory between locations through the Centralized Customer Database. Features like gift accounts and client information will be easier for multi-location salons to use and manage.

Tablet

New mobile-friendly navigation is also underway. If you use a tablet as a secondary terminal, you’ll love the ease of use this new feature delivers.

Keep your eyes open for more announcement on SuperSalon 5.7. Questions about upcoming releases? Contact us here or at 888-458-1001 toll-free (US and Canada).

Have it Your Way – The New UI

gui-padComing mid-summer, 2015, the new User Interface for SuperSalon POS software. With the new UI, you’ll be able to color-theme your SuperSalon software.

Along with a cleaner, more user-friendly look and feel, the new UI will allow you to change colors and make your SuperSalon software unique to your business.

We’ve incorporated an interface that is easier on the eye and even more intuitive than in previous releases.
Now, you can get creative and make SuperSalon your own. Watch for announcements mid-summer.

The New eLearning Series from SuperSalon

elearning-padUsers of SuperSalon now have a new learning tool at their disposal – the eLearning Series of video tutorials.

In response to your questions and requests, the communications team at Rogers Software Development have launched the eLearning Series as a way for you to see the many features of SuperSalon in practical, day-to-day use.

Produced and hosted by our Technical Staff Writer, Aaron Gipson, these tutorials give you a step-by-step learning process designed to help you get the most out of your SuperSalon software.

To get the ball rolling, we invite you to check out Volume 1: Payroll & Staffing. This 5-part eLearning Series will take you through the SuperSalon features that help you manage staff, pay, commissions, scheduling and more. In this inaugural series, you’ll learn:

In future installments, we’ll be covering popular topics such as custom report writing, working with data, management features and more.

The New Chip and Pin Requirements

cp-padEMV (Europay, MasterCard and Visa) is the new global standard for point of sale terminals and automated teller machines for authenticating credit and debit card transactions. This new standard defines the interaction between IC (integrated circuit or ‘chip’) cards and the processing services for those financial transactions.

This new standard becomes a requirement for merchants in the US in October, 2015. Along with it come new requirements for SuperSalon users in order to remain in compliance.

Card issuers are always trying to find ways to limit their exposure as it relates to fraudulent transactions. In Europe, since 1994, card companies have been issuing EMV (often called “chip & PIN”) cards that contain a chip in addition to the standard magnetic strip. At the time of an EMV authorization, a dynamic authentication process is used which enables a merchant to ensure that the card being used isn’t a clone created with someone’s stolen card information.

The goal in the US is to dramatically reduce the instances of fraud that occur as a result of cloned cards following a data breach. You may have heard of some recent breaches of top tier retailers where card track data was stolen during the breach. The theft of this particular data would enable a thief to recreate the actual card with functional magnetic stripe. With the dual authentication process used in EMV, this type of card cloning would be nearly impossible.

Currently, US card issuers are responsible for any losses incurred as a result of a fraudulent card being used in any merchant location. However, in October of this year, the liability for these losses will be shifting to merchants. In short, the shift indicates that if a chip card is presented to a merchant who doesn’t have the capability to read the chip (i.e. forcing the card to be swiped) and the transaction turns out to be fraudulent, the merchant will be responsible for the losses related to the fraud. To be clear, this industry change is not a law. It is a shift of responsibility for fraud from the card issuers to the merchants.

In the salon industry, this type of exposure could be incredibly detrimental to a business owner. We at Rogers Software Development believe that it is critical for you to be able to rely on us as an industry leader in providing the technologies that keep up with industry changes and enable you to protect your business. We hope you’ll take some time to research the new requirements and how they affect your business. As always, we are eager to hear from you if our staff can answer any questions.

We hope you’ll take some time to research the new requirements and how they affect your business. As always, we are eager to hear from you if our staff can answer any questions.

Meet Our New Partner, Aurus Tech

Rogers Software Development and Aurus, Inc. are excited to announce the launch of a new integrated payment solution for users of SuperSalon.

Aurus, established in 2000, is a global leader in payment solutions that helps salon and spa chains to implement EMV and NFC standards in addition to meeting and exceeding PCI security mandates.

AurusPay also supports gift schemes and loyalty and reward cards are coming soon. The patented platform of Aurus supports a variety of popular payment terminals, allowing salons to ensure the highest level of PCI security while maintaining current relationships with the end processor.

For more than a year, SuperSalon and Aurus have been providing highly secure processing solutions for over 7,000 salons.

About Aurus:

  • Aurus is PCI-DSS and PCI PA-DSS level 3 certified.
  • Supports standard mag-stripe, EMV level 2, NFC and recurring payments.
  • Has a fully integrated device and state management system for updating credit card terminal software remotely and monitoring payment terminals.
  • Aurus operates across continents – North America, South America, Europe, Africa and Asia-Pacific with 16 hosted and managed global data centers.

Start typing and press Enter to search