Service and Support Packages

support-padKeeping Your SuperSalon Running Smoothly

Our Service and Support Packages help ensure your SuperSalon software continues to run securely and reliably.

Our technical and support specialists have worked to identify the most vital areas of continued system health and have put together Service and Support packages that eliminate downtime and make maintenance seamless.

These packages are designed to be cost-effective tools to keep your business running smoothly and securely.

  • Standard Support Package
    *Based on Accessories
    • Toll free technical support
    • iOffice web-based management
    • Daily data polling & backup
    • Software updates
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  • Hardware Advanced Replacement
    $20Monthly
    • We replace defective hardware via overnight shipping
    • Can extend beyond manufacturers repair warranty, for the first five years of ownership
    • Minimize down-time and avoid manufacture RMA process
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  • Onsite Setup and Training
    $899
    • Removal of old system from counter
    • Clean counter
    • Install new hardware
    • Perform any agreed data imports or data setup
    • Configure system to match business needs
    • Test
    • Perform staff training
    • Observe system use and provide additional training as needed.
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  • Remote Training
    $200Hourly
    • Payroll reporting and time card management
    • iOffice (cloud-based management system)
    • Inventory management
    • Product orders
    • Customized reporting
    • Management of services, products and discounts
    • Staff scheduling
    • Royalty reporting and more
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Learn More About SuperSalon

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