Installation and Training

install-padThe Finishing Touches

Rogers Software is pleased to offer on-site services including installation, training and maintenance.

Our implementation team will manage your installation, upgrade or conversion project from start to finish. We can install a completely new system or upgrade your existing hardware according to standard specifications.

We offer worry-free service and handle all software installations as well as provide on-site training, maintenance and upgrade services.

We pride ourselves by employing capable staff with salon industry experience who can relate well to our end users.

Installation Services

We customize each installation project to meet your needs, from a single site to multiple locations. We pride ourselves on clean, organized installations with an emphasis on smart hardware placement and cable routing. We can also provide removal of old hardware including packaging and shipping, if required. We can customize hardware and train you to configure SuperSalon software to meet your needs.

  • Enabling, disabling and configuring appropriate screens for your salon type
  • Permissions and access controls
  • Integrated credit card processing
  • Setting tax rates
  • Setting payroll periods to allow SuperSalon to figure Gross Payroll for you
  • Payroll plans including pay rates and commissions
  • Set up royalties to auto-calculate your royalty payment and sales breakdown
  • Importing employee data
  • Services, sub-services and product setup
  • Discounts and discount rules setup
  • Imputing salon hours and location information
  • Internet connection, data backup and upload setup
  • Install optional Self Check-in Kiosk and assist in setup
  • Install RateMyVisit.com feedback system and related signage
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Training Services

  • We perform step by step on-site training and demonstration to all staff.
  • We offer hands-on practice transactions with all staff.
  • We can assist with sales during go-live until staff is confident.
  • One on one question and answer time with staff members.
  • Our staff has a high level of experience with our software, often having used it in the field as customers.
  • We offer remote training and web demos for your office staff to utilize our I-Office centralized reporting.
  • We can train you to do it yourself, as a cost savings measure.
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Maintenance Services

  • We can contact each site prior to our visit to establish a needs assessment
  • We can clean out your computer to ensure cool operation and extend computer life
  • We can perform upgrades to existing hardware and update the Windows operating system, SuperSalon and related software
  • We can readily identify any hardware failures and make on-site repairs – if needed and possible
  • We can recommend replacement of old or failing hardware
  • We can clean up desk, clean up hardware and re-route cabling
  • Troubleshoot internet connection and network setup
  • Work with your internet service provider to get you up and running
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Cost of Using Our Team

  • Call us for a custom quote.
  • Multiple-site discounts available. Call for details!
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Learn More About SuperSalon

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