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I-Office Features
& Benefits |
Smart & Reliable
Comprehensive multi-store management system
- The I-Office is a web-based management and reporting system.
- Access can be given to bookkeepers, partners, franchisors, managers, etc.
- Manage everything remotely; products, services, discounts, customers, employees, pricing, security, payroll, etc. Update and synchronize (all the above items) for multiple salons at the touch of a button. View numerous consolidated reports.
- Extensive theft audits and controls find theft and reduce inefficiency. Extensive marketing tools help you grow your business. Offers analysis tools including scheduling, inventory and customer retention analysis. Find employees that are retaining new customers and those who are chasing them off.
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Quick Links:
Advantages
of the SuperSalon POS System
Advantages of the SuperSalon Admin System
Credibility Points
Advantages
of the SuperSalon I-Office
- The
most advance remote management system available.
- Included
with standard tech support.
- Internet
based Salon manager offers high security and unmatched access
to data
- Full
Control: Anything you can manage from the store (products,
pricing, employees, payroll, inventory, scheduling, etc) you
can manage and edit from the I-Office. Changes are reflected
automatically in the store. Many powerful customer tools,
employee auditing tools, etc that you do not want employees
to have access to are on the I-office only.
- Communicate: Send messages between salons and I-Office. Send broadcast
messages to multiple shops.
- Advanced
Synchronizing: Changes made in one store can be automatically
propagated to any other stores in seconds. Do you want to
revise you product list, or add new coupon discounts? Send
changes to 10 other stores in 10 seconds. Even product orders
and employees can be cloned to multiple shops. Literally save
100s of hours in a year. Make these changes during the day
instead of waiting till store is closed. This can save incredible
amounts of time, and will encourage you to keep shops maintained.
- Freedom! View and manage store data any time, from anywhere without
disrupting shops. This is not PC Anywhere! Your data is available
anywhere with internet access. No need to wait until store
closes to go in and change price lists, etc.
- Consolidated
Data: View consolidated reports on multiple stores. Do
theft Audits on multiple shops. Compare key data from store
to store.
- Freedom! View and manage store data any time, from anywhere without
disrupting shops. This is not PC Anywhere! Your data is available
anywhere with internet access.
- Specialization: Instead of having individual managers at each store doing
ordering, scheduling, auditing, etc, (often tasks that may
not be in their skill-set) one person at the main office can
specialize by doing product orders for all stores, all audits,
etc. Far more efficient. Store managers can focus on their
core competency of working with customers and stylists –
role modeling excellent behavior, etc.
- Give
managers, bookkeepers, partners or regional owners access
with limited logins
- Advanced
inventory management: Orders can be created on store or
I-office OR orders can be made at store but edited and approved
with I-office. Orders can be consolidated and sent to vendors
electronically. Specialized tools allow common inventory mistakes
to be found and fixed. Edit multiple products at once. Special
screens allow for fast inventory, adjustments, receiving orders,
etc.
- Make your accountant happy! SuperSalon is the only salon system that offers FIFO, LIFO, Average and Current inventory reporting.
- Advanced
Marketing tools: Create lists of customers meeting almost
any criteria that you enter. Export to mailing lists. Merge
customer lists from multiple shops.
- Advanced
theft controls: Searches thousands of transactions for
theft patterns. Run audits over any date ranges for all of
your stores. Find all tickets that meet any criteria. Find
service gaps (money not put in till), undercharging (lying
about service done), cheating the time clock, and much more.
Most of our customers have found and stopped theft; often
paying for the system.
- Use
your data: Export data to QuickBooks,
ADP, Paychex, etc. Export inventory and customer data. Send
orders to vendors electronically, Email reports directly from
the I-office, print product labels and more.
- Full
Ticket Auditing: Search for all tickets, over any
date range, which meet any criteria. Click an any ticket for
full detail of the visit. Filter by employee, customer name,
service done, discounts used, ticket status (modified, voided,
etc) time of service, amount tendered, amount due, products
purchased, payment type, etc.
- Unique
and powerful tools: Employee scheduling planner gives
detailed analysis based on prior year data or trailing weeks
data. Even factors walk-outs & look-n-walks. Shelf management
tool analyzes sales and allows you to specify inventory turnover
goals to determine optimum par levels.
- More: View support tickets and status for any calls from your shops
to SuperSalon. View up to date account information.
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More
details about Features & Benefits
Advantages
of the SuperSalon Admin System
- Provides
the SuperSalon team with automated tools to support your system.
- Opening
a shop? Create a virtual store before your real store opens.
Gives you time to ensure pricing, employees, etc is correct.
When your computer arrives. Instantly download this data.
- Opening
a second shop? Instantly pull any data from your existing
shops to populate your new shop. Again, you can view and edit
prior to installing the POS system.
- Backups
and updates:
- Version
control: Whether you prefer the latest and greatest or old
reliable, we can control your versions according to you preferences.
- Technical
support is provided in-house by members of our support and
development team. Support is available 7 days a week. In addition
to regular support lines, our developers are available during
off-hours via cell phones on a rotating schedule.
- Request
on-line tech support at any time with the touch of a button.
We will be notified, and your store’s computer will show up
on our screens.
- Complete
integrated trouble ticket system. View support tickets (and
resolution status) for your shops.
More
details about Features & Benefits
Credibility
Points
- Offices
and trainers in Alaska, Colorado, Florida and Missouri.
- 25 full time employees. 15
full time support staff dedicated to your success.
- Continuous innovation.
Cost
Cutters
- Nationally approved vendor. We have installed hundreds of
Cost Cutters in the countries largest and fastest growing
regions. Almost every large franchisee in the
country has converted to SuperSalon.
Fantastic
Sams
- Nationally approved vendor. Already
installed in almost 600 locations.
- SuperSalon has only been replaced by one franchisee in the nation, but has replaced GV & SureBiz in numerous regions and locations.
Supercuts
- Nationally approved vendor. We have installed hundreds of
Supercuts in the countries largest and fastest growing
regions. Most large franchisees in the country
has converted to SuperSalon
Regional
Companies
- Many
smaller chains of 40 to 100 shops have selected Supersalon.
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