Changing Appointments into Tickets

2018-06-20T20:09:06+00:00

Giving business owners the ability to customize their user experience of SuperSalon down to the finest detail has been an important part of its ongoing development. As of SuperSalon 5.6, locations that utilize the Appointment Book have the ability to convert their established appointments into workable tickets. This article will go over the procedure involved in changing [...]

An Overview of Wait Time Rules

2018-05-17T10:53:31+00:00

In order to accurately report on both staff performance and customer satisfaction, it is vital to factor in how long clients have to wait prior to their service. To meet this need, ProPoint Solutions has added calculations to SuperSalon and iOffice that allow business owners to establish acceptable wait times, and even use them to better [...]

Breaking Down the Company Info Submenu

2018-05-10T11:36:47+00:00

Very few interfaces within the SuperSalon POS are as important to overall business success as the Company Info submenu located in the Setup tab. In here, several metrics and settings are established that will be important to other functions of the system. An example of this would be establishing store hours which will determine the time [...]

All About Ticket Voids

2018-04-05T15:21:01+00:00

Sometimes it becomes necessary to cancel or delete a sales ticket during the course of a workday. This could be for any number of reasons, and SuperSalon enables its users to be able to perform this important task both during and after the final settlement has taken place. This article will go over the steps involved [...]

Breaking Down the Ticket Information Screen

2018-03-29T00:28:58+00:00

Research of current and past sales is enhanced for SuperSalon users in the Search Sales submenu of the Manager tab. By filtering queries by date, payment method, and a host of other metrics, salon staff are able to quickly find the ticket they are looking for. By selecting this ticket, there is a wealth of information [...]

Creating Gift Certificates in iOffice

2018-03-20T16:07:23+00:00

One of iOffice's best features is its ability to mirror the SuperSalon POS in enough ways for it to be feasible to perform administrative tasks like adding new Payment Methods, and have them available for use at the salon with a single upload. This article will go over the step-by-step procedure involved in creating a new [...]

Barcodes and Discounts in SuperSalon

2018-03-08T13:49:04+00:00

SuperSalon's flexibility enables its users to finely tune almost any aspect of their business, and in the area of discounts, this flexibility is enhanced by permitting the use of barcodes for convenient reading. Further, label printers can be configured to print these barcodes for products, or even a reference sheet close to the register. This article [...]

Creating New Pay Periods in iOffice

2018-03-01T12:03:44+00:00

When initially setting up a salon’s payroll, one of the first things to establish is the frequency in which staff members will be paid for their work. This article will go over the step-by-step process involved in creating both a weekly pay period, and one that reflects multiple instances per month. While this process is also [...]

Creating a New Commission Plan in iOffice

2018-02-01T18:26:38+00:00

Commission plans serve as great incentives for staff members to perform at their absolute best, and both SuperSalon and iOffice support some of the most flexible commission plan creation features in the industry. Users are encouraged to experiment with their own combinations of the various templates, and all definitions are explained within the Knowledge Base glossary [...]

Creating New Pay Periods with SuperSalon

2018-01-25T18:01:25+00:00

When new or multiple pay periods are required, the following processes can be performed quickly and easily. There are two general formats to select from when determining the time span of a pay period, "Weekly" and "Multiple Pay Periods Each Month". The following instructions will show the procedures for both. Creating a Weekly Pay Period Step [...]

Working with Product Brands in SuperSalon

2018-01-18T12:06:21+00:00

Product Brands are the companies are licensed to create and distribute products under their own name, such as Paul Mitchell™ or Redken™. SuperSalon can be configured to recognize these brands via the interface located in the Products submenu of the Manager menu. Breakdown of the Brands Menu Submenu Located in Manager > Products > Brands, this [...]

Setting up iOffice Auto Reports

2018-01-11T22:33:09+00:00

One of the most popular features in iOffice is the ability to configure reports to be automatically sent to key staff members so they are always up-to-date on important sales, logistical, and performance related information. These Auto Reports can be a vital tool for upper and middle management to monitor their locations’ progress, and this article [...]

Breakdown of SuperSalon Receipt Printer Settings

2017-10-18T16:04:41+00:00

SuperSalon's receipt printing capabilities can be customized to meet your salon's individual needs. We've made it easy for users to create your own headers, footers and messaging to help drive customer loyalty. To get started, click or tap the "Setup" tab in SuperSalon and select "Receipt Printer" from the list of selections. From there, click or [...]

Working with Product Vendors

2017-02-16T23:16:55+00:00

As far as SuperSalon terminology goes, “Vendors” are defined as the fulfillment sources of products and/or supplies for the salon. In addition to retail products, Vendors can also provide tools and infrastructure materials. This article will break down the Vendors submenu as well as go over the process involved in entering a new vendor into the [...]

The SuperSalon Inventory Manager: At a Glance

2016-10-20T12:39:43+00:00

One of the most powerful and intuitive tools in the SuperSalon point of sale is the Inventory Manager. Over the years, this feature has been honed and improved with input from our valued customers. With it, your staff can perform inventory functions from complex transfers to simple product counts. This article will show you each section [...]

A Look at iOffice’s Custom Report Builder

2016-08-04T08:29:22+00:00

Rogers Software Development continually works to provide you the tools you need to run your business as efficiently as possible. The Custom Report Builder in iOffice is one of the most powerful tools for gauging the performance of single and multiple location salon businesses. Plus, it can be configured to suits your business's unique needs. Located [...]

A Closer Look at iOffice’s Monthly Financial Report

2016-06-30T10:11:35+00:00

The most commonly used iOffice reports are those that give the clearest image of the bottom line and Rogers has designed the Monthly Financial Report to do just that. This report can be found under the Sales heading in both the reports menu of SuperSalon's point of sale and the iOffice back office.  Because of its [...]

Resolving Closeouts in SuperSalon 5.8

2016-03-03T10:48:01+00:00

SuperSalon's versatility has made it the industry leader in salon point of sale software. And, there is almost no workplace scenario that hasn't been anticipated in its development. Understanding that end-of-day closeouts can sometimes  

Editing an Employee Time Card in SuperSalon

2015-12-18T07:20:39+00:00

SuperSalon’s vast array of features and user-friendly interface make daily tasks quick and easy. However, human error can, at times, create unexpected issues that require your manager’s attention. An example of this is when employees forget to punch in or …

eLearning Series Volume 2: Product and Retail Management

2016-05-24T07:55:08+00:00

elearning-padWe’re pleased to present the second installment of the 2015 eLearning Series for SuperSalon salon management software. Volume 2: Product and Retail Management is here to show you the steps to getting the most out of SuperSalon’s product management …

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